Management Technician

This position coordinates the technical and clerical operations of the transfer articulation system, including Degree Works and Banner Transfer, to support accurate and efficient transfer credit evaluations. Responsibilities include maintaining institutional reference tables, grading tables, course equivalencies, and transfer institution codes, as well as troubleshooting system errors and collaborating with Information Technology, Academic Records and Registration, and other universities to resolve issues and improve system functionality. The position plays an important role in reviewing transcripts and academic policies to determine transfer and military credit applicability, general education waivers, Foundations of Academic Discovery requirements, scholarship eligibility, and appropriate tuition rates based on residency and GPA credentials. Additional duties include processing Advanced Standing and College in High School credits, maintaining student tracking records, coordinating student communications for advising/registration preparation, finalizing admissions records for enrolled students, and resolving incomplete applicant files. Through collaboration with Enrollment Management colleagues and campus partners, this position also contributes to improved processes, responsive customer service, and the university’s enrollment goals while providing admissions application processing, phone coverage, and general office support as needed.

Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information, or any equivalent combination of experience and training. An Associate’s Degree may be substituted for two years of required experience.
Successful performance in an interview.

Preferred Bachelor’s Degree. Experience in a higher education admissions office.
Experience with robust student information systems (Banner especially) and CRMs.
Experience working with diverse populations.

Slippery Rock University of Pennsylvania does not discriminate on the basis of race, color, gender, sexual orientation, national origin, religion, age, disability, age/or veteran status in its programs or activities in accordance with Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Executive Director- Campus Climate, Culture, and Compliance
208 Old Main Building
104 Maltby Avenue
Slippery Rock University
Slippery Rock, PA 16057
724.738.2009

Slippery Rock University provides an environment that respects, encourages, and promotes the talents and contributions of all. Slippery Rock University values a community with a shared sense of purpose, where people demonstrate mutual respect and appreciation. Slippery Rock University values diversity that honors and includes all persons regardless of age, creed, disability, ethnic heritage, gender, gender identity, race, religion, sexual orientation, or socioeconomic status in academic and extracurricular endeavor, in the working environment, and in the daily life of the university community.

Please provide three professional references in the application form.