Sales Operations Analyst

About the job: The Sales Operations Analyst will support sales and global operations by delivering accurate reporting, managing order escalations, and ensuring supply and pricing alignment. This role requires strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.

We’re looking for someone who:

• Has 5 years of experience in Sales Operations, Business Operations, or a related role
• Demonstrates strong analytical and reporting skills with advanced Excel proficiency (pivot tables, VLOOKUP, formulas); BI tools a plus
• Understands demand management, order fulfillment, and supply chain processes
• Communicates effectively across Sales, Operations, and Finance teams
• Pays close attention to detail and maintains process discipline under tight deadlines
• Works with integrity, handling sensitive and confidential information
• Is proactive, results-oriented, and self-driven with a strong work ethic
• Holds a bachelor’s degree in Business, Finance, Supply Chain, or related field (preferred)
• Has strong revenue reporting and sales/financial analysis skills

What you’ll do:

• Collaborate with Sales, Marketing, and Operations to support quarterly and annual revenue planning
• Track and analyze global revenue and bookings against forecasts
• Support corporate reporting and participate in bi-monthly business reviews with sales leadership
• Design and implement sales reports in coordination with IT and business users
• Perform ad hoc data analyses for bookings and revenue scenario modeling
• Create and maintain monthly gap reports for Sales review
• Manage pull-in requests, expedites, and provide timely updates to Sales on SSD status
• Monitor orders not meeting customer request dates, tracking forecast gaps and lead times
• Partner with Global Operations on build plans, shortfall analysis, and supportability
• Assist Sales in managing product wind-down demand to avoid exposure
• Support pricing activities and ensure compliance