What are the responsibilities and job description for the Front Desk Associate position at Sleep Inn & Suites Knoxville?
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room assignments, and special requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
- Part-Time Job Requirement: 24hrs to 32hrs per week.
Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and computer software
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
Join our team as a Front Desk Agent and be part of creating a positive guest experience. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction throughout their stay. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team!
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $12 - $13