What are the responsibilities and job description for the Front Desk Associate position at Tree Tops Resort of Gatlinburg?
Do you enjoy working with the public and helping guests create amazing vacation memories? Then we want you to join our team!
Responsibilities (including but not limited to)
- Greet and welcome guests
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone
- Check guests in and out for their stays
- Assist guests during their stay
- Make reservations
- Opening and closing procedures each day
- Run guest occupancy and other reports to check for accuracy
- Effectively communicate with each department
Skills
- Professional attitude and appearance
- Excellent written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Detail oriented and great organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Able to work in a faced paced environment
- Good customer service skills
- Experience with office equipment (such as fax machines, computers and printers)
We offer a multitude of outstanding benefits such as;
· weekly pay
· paid time off (personal and sick time)
· holiday pay
· vacation time up to 4 weeks
· insurance benefits
· year round employment
All employees receive yearly performance reviews. Must pass background check prior to hiring. Weekends and evening shifts are required.
Call to schedule an appointment today! NO EXPERIENCE?....NO WORRIES! We will gladly train.
Tree Tops is a great place to work and we want to work with you! Call 865-436-6559 for directions.
APPLY TODAY AND START IMMEDIATELY!!
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16