Director of Regional Operations

About SHG

At SHG (Slate Hospitality Group), headquartered in Neenah, Wisconsin, we bring together over 100 years of combined experience in hospitality management. Our mission is simple: empower our teams and drive superior performance at every property we manage. We’re not just hotel operators—we’re problem-solvers, innovators, and champions of service excellence.

Whether it’s opening a brand-new hotel, revamping an existing property, or mentoring local teams, SHG delivers tailored strategies that maximize profitability, guest satisfaction, and operational efficiency.

Position Overview: Regional Director of Operations

Are you a hospitality leader who thrives in a fast-paced, people-first environment? Do you enjoy being hands-on, mentoring teams, and making a tangible impact at each property you touch?

We’re looking for a Regional Director of Operations who will oversee multiple hotels across our portfolio. This is a highly mobile role—you’ll be traveling 90% of the time, actively supporting General Managers, inspecting properties, managing the hotel’s financial success, launching new openings, and delivering results that matter.

What You’ll Do

No two days are the same in this role, but your impact will be felt in many ways:

· Lead and mentor General Managers across your region

· Conduct regular property visits (both scheduled and surprise) to uphold brand and service standards

· Provide support for new hotel openings and conversions

· Partner with hotel ownership to drive profitability and performance

· Analyze market trends and guest satisfaction data to create growth strategies

· Jump in wherever needed—from front desk to facilities—to lead by example

· Ensure operational certifications (e.g., CPO, liquor/food licenses) are current

· Manage rates and financial success

· Monitor and manage P&Ls, budgets, and forecasts for each property

· Promote a strong company culture grounded in integrity, teamwork, urgency, and customer focus

What We’re Looking For

We’re not just hiring a leader—we're hiring a difference-maker. You should have:

· 3 years as a Hotel General Manager or equivalent operations leadership experience

· Excellent communication and virtual management skills

· Strong knowledge of revenue management and hotel systems

· Hotel sales experience

· A proactive, hands-on, team-first mentality

· The flexibility and grit to work weekends, holidays, and unconventional hours

· Willingness to roll up your sleeves and jump into operations when needed

· Proficiency in Microsoft Office Suite

· Strong computer skills

· A deep understanding of both guest and ownership satisfaction metrics

Travel Expectations

This is a travel-based position, and flexibility is key.

Valid driver’s license, rental car access, and air travel ability are required.

What We Offer

We recognize and reward the hard work and dedication of our team with a strong benefits package:

· 401(k) with matching

· Cell Phone Reimbursement

· Health, Dental, Vision, and Life Insurance

· Paid Time Off

· Supportive Leadership & Career Growth Opportunities

Sound Like You?

If you're ready to lead from the front, support high-performing teams, and bring out the best in every hotel you touch, we want to hear from you.

Pay: From $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Must be able to cover travel expenses upfront. Reimbursement is one to two weeks.

Experience:

• Hotel management: 3 years (Required)

License/Certification:

• Certified Pool Operator (Preferred)
• Food Safety Certification (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: On the road

Salary : $65,000