What are the responsibilities and job description for the Customer Service Representative - Sales position at Slate Group?
Customer Service Representative
Location: Lubbock, TX
Hours: Monday–Friday, 8:00 AM–5:00 PM
Do you thrive in a fast-paced environment where every day brings a new challenge?
Are you organized, proactive, and motivated to help others succeed?
If that sounds like you — Slate Group wants to meet you.
At Slate Group, we’re not your average print company. We’re a creative team that believes in delivering experiences, not just printed products. As a Customer Service Representative, you’ll be a key player in turning client ideas into reality — working closely with our sales staff, production team, and management to make sure every project runs smoothly from start to finish.
What You’ll Do:
- Build strong relationships with customers and sales reps
- Estimate print projects and create detailed job tickets
- Track orders through production to ensure quality and deadlines are met
- Collaborate with multiple departments to solve challenges and keep projects moving
- Stay organized while managing multiple priorities at once
What We’re Looking For:
- A great attitude and team-first mindset
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Excellent written and verbal communication
- Tech savvy — comfortable learning and working with multiple software programs
- A self-starter who takes ownership and gets things done
What We Offer:
- Competitive pay
- Comprehensive training program
- Competitive Health Insurance Options
- Paid vacation and personal time off
- 401(k)
- A positive, growth-minded culture that values creativity, teamwork, and initiative
If you’re ready to be part of a team that’s passionate about print, people, and possibilities — we’d love to hear from you.
Apply today and see what it’s like to grow with Slate Group.
Learn more about us at www.slategroup.com/about/
6024 45th Street Lubbock TX 79407
No Remote Opportunities
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lubbock, TX 79407 (Required)
Work Location: In person