Field Service Solution Architect

Job Title: Enterprise – Salesforce Field Service Architect

An entrepreneurial and progressive Salesforce delivery professional interested in helping lead and growth our Salesforce Field Service capability practice. As a Consultant within our Field Service practice, you will work closely with our clients and be responsible for advising, overseeing and developing strategic solutions for complex client situations and programs. The ideal candidate has deep expertise in the Salesforce platform and can position an SFS solution within the broader technology stack. 

We find that successful candidates typically display the following traits:

• Comfortable in a client-facing role
• Enjoy building relationships
• Effective communicator that works well in a collaborative team setting
• Can interpret complex information and communicate it effectively to business & technical stakeholders
• Enjoy dealing with ambiguity
• Create innovative solutions to address client’s challenges

What You’ll Do

• Translate business requirements into well-architected solutions that best leverage the Salesforce platform
• Participate in solution design sessions and develop detailed technical solution documentation that is aligned with client business objectives
• Participate and lead requirements gathering / workshop sessions with clients
• Participate and lead user story creation, backlog creation, backlog grooming, story point allocation, and other Scrum related ceremonies
• Participate and lead documentation deliverable activities including user journey mapping, project roadmaps, project plans, blueprints, and capability mapping
• Develop, test, and document working custom configuration and data migration elements of a Salesforce implementation
• Configure custom solutions and interfaces leveraging the Salesforce platform
• Provide thought-leadership around Salesforce Field Service
• Help educate the client and internal team around SFS data setup & optimization
• Able to execute test plans to ensure a quality solution is delivered
• Participate in the creation of detailed estimates and work breakdown structure for assigned project tasks and deliverables
• Participate in Pre-Sales activities including client oral presentations, client demos, project scoping sessions, and general sales pursuit activities as needed
• Participate in sales and delivery enablement activities including enablement asset creation and enablement session delivery as needed
• Travel Requirements: Willingness to travel up to 50%.

What You’ll Bring

• Bachelor’s degree in a technical discipline or equivalent
• Proven ability to develop and optimize integrated business processes across disparate systems
• 6 years of Salesforce platform and configuration experience including but not limited to:
  • Sharing Settings and Sharing Rules
  • Profile and Permission Set Management
  • Page Layouts and Lightning Record Pages
  • Custom Objects, Custom Fields, Validation Rules, and Formulas
  • Approval Processes and Workflow Rules
  • Declarative automation tools including Flow and Process Builder
  • Deployment Activities including Sandbox Management, Sharing Sets, and Data Migration

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. 

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days. 

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: 

East Bay, San Francisco, Silicon Valley:

Consultant: $126,000-$154,000

Senior Consultant: $154,000–$189,000

San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:

Consultant: $115,000-$141,000

Senior Consultant: $141,000–$173,000

All other locations:

Consultant: $106,000-$129,000

Senior Consultant: $130,000–$159,000

In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.    

We will accept applications until 11/1 date, or until the position is filled.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.