Demo

Receptionist/Clerk

Skywood Recovery
Augusta, MI Full Time
POSTED ON 12/8/2025 CLOSED ON 1/13/2026

What are the responsibilities and job description for the Receptionist/Clerk position at Skywood Recovery?

Skywood Recovery Center is a residential treatment facility offering integrated treatment for addiction and mental health conditions. Skywood Recovery provides individual and group therapy, experiential therapy, equine and art therapy, and yoga. Located in Augusta, MI, a convenient drive from Kalamazoo and Lansing, MI, the campus offers a restorative environment with opportunity to enjoy the outdoors.

For more information, please visit: www.skywoodrecovery.com

Position Summary

Responsible for coordination of lobby activities including greeting patients and guests, answering phones. Provides administrative support in areas including accounts payable.

Essential Duties and Responsibilities

· Cordially greet patients and guests as they enter the building.

· Professionally provides direction for guests and patients including vendors and program support staff

· Promptly responds to calls in a courteous and helpful manner.

· Responsible for the cleanliness and appearance of the reception area.

· Observes all confidentiality regulations.

· Responsible for incoming and outgoing mail processing and distribution.

· Orders and maintains inventory of office and other business-related supplies.

· Researches all information needed to complete invoicing process.

· Assists with accounts payable processes as needed.

· Sets up all new venders.

· Create and maintain the active purchase order process.

· Maintains receipts for credit card purchases and completes monthly credit card purchase report.

· Performs all other duties as required or assigned.

Knowledge, Skills and Abilities

· Excellent verbal and written communication skills required.

· Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.

· Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

· Proven ability to handle multiple projects under pressure.

· Ability to develop and maintain professional working relationships with all internal/external interface points.

· Excellent organizational skills with the ability to prioritize workload and meet deadlines.

· Understands need for and always maintains appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources and all other contacts.

· Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentation software (MS Word, Excel, PowerPoint). Proficiency in MS Access is preferred.

Education and Experience

· High School Degree or GED required, bachelor’s degree preferred.

· Minimum 2 years related experience in behavioral health, business administration, accounting, or patient accounts.

Work Environment and Physical Demands

· Ability to lift up to 30 lbs. and push and pull loads.

· Ability to be physically mobile, climb stairs, traverse the campus on uneven, hilly terrain; however long periods of sitting will be required.

· Constant use of computer requiring manual dexterity.

· Ability to read, write and analyze detailed and complex information.

· Must be able to communicate effectively by telephone.

· A current, valid driver’s license and a clean driving record is required for use of company vehicles.

· Due to the 24/7 operational demands, must be available after normal working hours and on holidays to manage emergencies that may arise.

Job Description Disclaimer: The statements in this job description are intended to describe the essential nature and level of work performed by staff assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned. If the responsibilities of this job change or need to be adjusted, it is the duty of the employee to report this to their immediate Manager or Human Resources for review.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

Monday to Friday

Work Location: In person

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Work Location: In person

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Salary.com Estimation for Receptionist/Clerk in Augusta, MI
$40,927 to $49,276
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