What are the responsibilities and job description for the Travel Generalist position at SkyWest Airlines?
About SkyWest:
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as 401(k) match, Performance Rewards, health care, retirement, and discounted travel worldwide.
Primary Job Duties:
This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.
SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service, and the professionalism of our employees, who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team, and our continued solid operational and economic performance.
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as 401(k) match, Performance Rewards, health care, retirement, and discounted travel worldwide.
We are seeking a high-energy individual with a passion for working in a busy environment. The SkyWest Travel Center is seeking a friendly, positive individual, who must be able to multi-task. The individual must be extremely efficient while handling multiple phone calls, walk-in traffic, and ticket processing.
- Positively promote SkyWest travel privileges to all employees
- Communicate effectively to educate employees about travel privileges and offer travel-related advice through multiple avenues, including phone, chat, emails, forums, presentations, and in-person interactions
- Eagerness to learn, review, and assist with travel policies and procedures
- Maintain detailed logs of employee travel questions and issues
- Maintain information in SkyWest's Travel Authorization System for eligible employee travelers
- Write travel bulletins and articles for SkyWest Online
- Process travel requests for company and business travel, including flights, hotels, and car reservations
- Communicate and work with representatives from other airlines
- Process emergency travel requests
- Assist with SkyWest People Programs events
- Some work-related travel may be required
- Various administrative projects
- Tracking and recording work, and compiling quarterly reports using collected data
- Other duties as assigned by the supervisor
- 18 years of age or older
- Have a High School Diploma or GED
- Pass a pre-placement background check and drug screen
- Legally authorized to work in the United States for any employer without sponsorship
- Strong customer service skills
- Interact and cultivate positive relationships with departments and frontline employees
- Proficient, professional communication skills including telephone, email, and online chats
- Knowledge of Microsoft Word, Excel, and Outlook
- Airline reservation system experience a plus
- Quick learner who can adapt to change easily
- Strong understanding of SkyWest policies and procedures
- Works well with others, and works well in a highly open team environment
- Open to feedback and can adapt to change
- Able to present in front of groups of people
- Ability to multi-task
- Flexible schedule to work some holidays
- Sit and work at a computer for extended periods
- Expected schedule is16 - 20 hours per week
- This is an in-office position. No remote work is available
- Moderate noise level (business office with computers, printers, light traffic, and group setting)
- Training is 6 - 9 months with a flexible schedule Monday through Friday
- After training, the schedule shifts to Wed., Thu., Fri., from 8 AM to 5 PM
- This is a part-time position
- The non-negotiable wage for this position is $15.50 per hour
- This is not a Department of Transportation safety-sensitive position
To apply, please complete the online application (qualified applicants will be contacted).
This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.
Salary : $16