Supervisor Airport Operations - DTW

SkyWest Airlines, the largest independently owned regional airline, is currently seeking an individual who takes pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our team in Detroit, MI!

As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with passengers. From the seasoned traveler to the first-time flier, we want to make it a great experience.

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Working in a great team atmosphere

This role requires the ability to deliver results that contribute to our operational performance in Detroit, MI, by working in a fast-paced environment with multiple work groups. The role requires a strong work ethic, a high degree of accountability, initiative, and the ability to build relationships with internal and external colleagues. You must enjoy multi-tasking, operating independently and multi-functionally, and be agile in learning and mastering new processes. The ideal candidate will work calmly in a fast-paced and high-pressure environment, be proficient with various forms of technology, and be able to maintain a sense of humor, humility, and positivity.

This is a full- time position. The position starts at $25.23 an hour and increases to $34.32 based on years of service with SkyWest Airlines.

• Work alongside Delta Airlines personnel in the Airport Command Center (ACC) for the Detroit, MI (DTW) hub
• Support the SkyWest Airlines operation in DTW by communicating with SkyWest headquarters and local teams to ensure our customers receive the most reliable information and service
• Advocate for SkyWest Airlines best interest to ensure a safe and reliable operation in DTW
• Identify any hurdles to safety and optimal operational performance involving gate assignments, aircraft towing, crew movement, and other ground operations
• Establish and maintain direct relationships with appropriate personnel and advocate SkyWest’s operational performance accordingly
• Perform other tasks required for the SkyWest operation in DTW and those assigned by the Regional Managers or Airport Operations

• Previous airline ground operational experience
• Proficient in basic computer programs
• Multi-task on a computer, with multiple programs and systems operating at once
• Effectively communicate to a variety of internal and external workgroups
• Effectively communicate in time critical and stressful situations
• Remain humble while learning and continue learning well beyond the training period
• Take extra care to ensure work is done properly and effectively
• Take initiative to adjust daily job duties based on operational needs

• Experience with DL network systems and operational tools
• Experience working at an airline hub
• Understanding of an airline hub operation control center
• Previous airline operational leadership experience
• Working knowledge of DTW airfield and ground operations
• Strong knowledge of airline performance metrics and nomenclature
• Basic understanding of crew scheduling, rest, and related regulations

• 18 years of age or older
• Have a high school diploma or GED
• Possess a valid unrestricted state-issued driver’s license
• Legally authorized to work in the United States for any employer without sponsorship
• Pass a pre-placement background check and drug screen
• Possess all necessary credentials to obtain airport credentials if needed
• Sit at a computer for extended periods
• This is not a Department of Transportation safety-sensitive position