Supervisor Airport Operations - ORD

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• Chicago, Illinois
• Customer Service/Support
• 16373
• $25.23 an hour and increases to $ 34.32 based on SkyWest experience
• 3/27/2026
  
  

Job Description

About SkyWest

SkyWest Airlines, the largest independently owned regional airline, is currently in search of an individual who takes pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our Chicago, IL (ORD) Team!

As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry. Aside from being a part of this incredible network of individuals, all SkyWest employees enjoy unparalleled travel benefits for you and your family with one or more of our four mainline partners.

Primary Job Duties

This role requires the ability to deliver results that contribute to our operational performance in ORD by working in a fast-paced environment with multiple work groups. The role requires a strong work ethic, a high degree of accountability, initiative, and the ability to build relationships with internal and external colleagues.

This is a full-time position and starts at $25.23 an hour and increases to $34.32 based on SkyWest experience.

• Work alongside Envoy and AA personnel in the Station Operation Center for the ORD hub as well as associated vendors
• Support the SkyWest Airlines operation in ORD by communicating with SkyWest OCC and local department management
• Possess the ability to document and maintain detailed record keeping of any safety or performance trends that arise
• Advocates for SkyWest Airlines' best interest by promoting a safe and reliable operation in ORD by escalating different issues in real time involving gate assignments, aircraft towing, crew movement, and other airport operations functions
• Attend daily performance and safety meetings
• Monitor operational performance and submit delay review requests when required
  
  

Minimum Requirements

• Previous airline ground operational experience
• Proficient in basic computer programs
• Multi-task on a computer, with multiple programs and systems operating at once
• Effectively communicate with a variety of internal and external work groups, often in critical and stressful situations
  
  

Preferred Experience

• Experience with AA network systems and operational tools
• Experience working at an airline hub
• Understanding of an airline hub operation control center
• Previous airline operational leadership experience
• Working knowledge of ORD airfield and ground operations
• Strong knowledge of airline performance metrics and nomenclature
  
  

Physical And Other Requirements

• 18 years of age or older
• Have a High School Diploma or GED
• Possess a valid, unrestricted state-issued driver’s license
• Legally authorized to work in the United States for any employer without sponsorship
• Pass a pre-placement background check and drug screen
• Possess all necessary credentials to obtain airport credentials if needed
• Sit at a computer for extended periods
• This is not a Department of Transportation safety-sensitive position
  
  

This job posting may have an additional video interview requirement. Those candidates selected for an interview will be contacted with further information as to an interview date, time, and location. Please monitor your email and junk folder for additional instructions.