What are the responsibilities and job description for the Front Desk Associate position at SKYVIEW DENTAL?
Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will assist in front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive environment for visitors, clients, and team members alike.
Responsibilities
- Greet patients warmly, ensuring a professional and friendly first impression
- Answer and direct multi-line phone systems with excellent phone etiquette
- Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools
- Handle incoming correspondence, emails, and inquiries efficiently
- Provide patient support by addressing questions promptly and professionally
- Maintain a clean and organized front desk area to promote a welcoming atmosphere
- Collaborate with team members to streamline administrative processes and improve productivity
Qualifications
- Proven experience in administrative support roles, preferably in a dental setting
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills. Dentrix Ascend preferred but not required
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Bilingual abilities are highly desirable to serve diverse client needs
- Experience with multi-line phone systems and phone etiquette is essential
- Demonstrated customer service skills with a friendly demeanor and professional communication style
- Ability to manage time efficiently while maintaining attention to detail in all tasks
Join our team as a Front Desk Associate to play a key role in creating a positive experience for everyone who walks through our doors. Your proactive approach and organizational talent will help us deliver outstanding service while supporting the smooth operation of our office.
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18