What are the responsibilities and job description for the Human Resources Manager position at Skyla Credit Union?
Location: 3700 South Blvd. Suite 400 Charlotte, NC 28209
Job Grade: 13
primary functions:
Direct, manage and coordinate all functions of the Human Resources Department. Develop and administer programs, procedures and guidelines related to human resources processes. Establish departmental performance measurements that align with organizational culture and goals. Foster an atmosphere of teamwork and collaboration. Serve as supporter of the credit union’s organizational culture initiatives.
responsibilities:
- Oversee the staffing process, including recruiting, interviewing, hiring, and onboarding. Ensure that all HR policies and processes are being followed and maintained.
- Monitor trends in the recruiting process. Identify opportunities to improve recruiting efforts and make recommendations to the VP Human Resources for changes that will increase competitiveness in the marketplace.
- Act as backup and/or cross train staff to ensure all duties are covered when needed.
- Assist the VP Human Resources in the annual review, analysis and implementation of benefit offerings. Oversee the creation of the annual benefits guide. Coordinate annual benefits renewal meetings and refresher information sessions as needed.
- Assist in the oversight of the credit union’s 401k plan, ensuring that legal notifications and disclosures are provided as required by law.
- Provide guidance and support to the Human Resources staff through monthly coaching sessions and the annual performance reviews. Identify development opportunities through internal and external educational resources.
- Assist VP Human Resources in creating, maintaining, and administering the credit union’s compensation plan including preparation/evaluation of job descriptions, annual merit increases compensation budgets, performance appraisal planning and review, and maintenance of compensation records and files.
- Assist the VP Human Resources in consulting with employees and managers on various employment related issues including performance, disciplinary and personal issues. Provide guidance where appropriate to include interpretation of policy, review of corrective action measures, review of personnel records and interpersonal conflicts in an effort to bring resolution to outstanding issues.
- Ensure credit union Human Resources policies are applied consistently. Keep the VP Human Resources informed of inconsistencies and non-compliance.
- Assist the VP Human Resources in the review and implementation of policy changes. Coordinate informational meetings to review existing and new employment policies as needed.
- Ensure compliance with all state and federal reporting requirements related to Human Resources.
- Ensure job descriptions are up to date and an employee signed copy is on file.
- Oversee the maintenance of performance management and payroll software. Coordinate changes when needed.
- Oversee the payroll process to ensure consistent accuracy and timeliness.
- Assist VP in analyzing trends related to compensation and benefits.
- Assist VP in designing and implementing employee retention strategies. Track and monitor retention ratio and provide detailed data to analyze improvement opportunities.
- Assist management with special projects and other duties as assigned.
- Comply with all Federal regulations, Credit Union policies and procedures, including Bank Secrecy and the USA Patriot Act.
- Perform job duties in accordance with the Credit Union's values, mission and vision.
- Perform other duties as assigned.
minimum requirements:
- Bachelor’s degree in related field of Human resources or equivalent experience.
- 3-5 years management experience
- 2-5 years’ experience as human resources generalist or specialist role required.
- Detail oriented, self-directed individual with strong leadership, communication and interpersonal skills.
- Working knowledge of employment law as related to payroll and benefits administration.
- Ability to handle multiple projects and manage critical deadlines.
- Excellent written and verbal communication skills.
- Proficient in Microsoft suite of products
