What are the responsibilities and job description for the Dispatcher (Ground Transportation)- Ft. Lauderdale Location position at Skyhop Global?
Description
Dispatcher – Ground Transportation (Headquarters)
Location: Fort Lauderdale, FL
Type: Full-time | 24/7 Dispatch Center – Varied Shifts Required
Pay: $25/hr $30/hr
About SkyHop Global
SkyHop Global is a national leader in airline crew transportation, recognized on the Inc. 5000 list for growth and innovation. From our Fort Lauderdale headquarters, our dispatch team ensures airline pilots and flight attendants reach their destinations safely and on time.
We pride ourselves on creating Raving Fans — for our clients, our team, and our passengers — through safety, integrity, and exceptional service every day.
The Role
As a Dispatcher, you’ll be the communication hub between our drivers, airline partners, and operations control center (OCC). You’ll manage time-sensitive flight schedules, monitor vehicle movements, and support our team to deliver safe, on-time transportation across the country.
This is a fast-paced, mission-critical position requiring sharp attention to detail, calm under pressure, and a passion for service excellence.
Key Responsibilities
- Coordinate and monitor trip schedules to ensure on-time performance and compliance.
- Communicate directly with drivers, airline crew members, and OCC in real time.
- Track vehicle locations via GPS and geofencing software.
- Adjust routes and dispatch assignments based on changing flight conditions.
- Handle high call volumes with professionalism and urgency.
- Accurately document calls, incidents, and schedule updates.
- Uphold company values of Safety, Integrity, Teamwork, Growth, and Raving Fan Service.
Qualifications
- 2 years of dispatch experience (transportation, logistics, or similar).
- 4 years of customer service experience in a high-volume setting.
- Excellent communication, multitasking, and problem-solving skills.
- Proficient with GPS/tracking software and Microsoft Office.
- Ability to remain calm and decisive in fast-changing situations.
- High school diploma or equivalent required; some college preferred.
- Bilingual English/Spanish a plus.
What We Offer
Pay: $25/HR- $30/HR
Shifts Available: AM, Mid, and Evening (weekends and holidays required)
Benefits:
- Medical, Dental, Vision, Disability, Accident, and Term Life Insurance
- Supplemental Benefits
- 401(k) Plan with Company Match
- Paid Sick Time
- Holiday Pay
- Competitive Pay with Growth Opportunities
- $500 Employee Referral Bonus
Why Join SkyHop Global
Join a company that’s moving people — and careers — forward. As a Dispatcher at SkyHop Global, you’ll be part of a dedicated operations team that drives excellence every day.
Be the voice that keeps our operation moving. Apply today and help us deliver Raving Fan service — every trip, every time!
Salary : $25 - $30