What are the responsibilities and job description for the Healthcare Customer Service Representative position at SkyBridge Healthcare?
Customer Service Representative (CSR I)
We’re hiring a dependable Customer Service Representative to support one of our national clients. In this role, you’ll be helping customers over the phone, answering questions, troubleshooting issues, and guiding them through their online portal so they feel confident using it.
This is a fully remote position, and we’ll provide the equipment you need to get started.
Pay: $17–$20/hour
Schedule: Must be available to work EST hours
Location: Remote (must be located in Florida)
Equipment: Provided — just need reliable, high-speed internet
What you'll do:
- Answer inbound and make outbound calls while providing a positive experience
- Help providers with authorizations, troubleshooting, referrals
- Troubleshoot issues and document interactions accurately
Must have Requirements:
- High School Diploma or GED (or higher)
- Call Center Experience
- Corporate Customer Service Experience
Nice to have Experience:
- Healthcare Industry experience
- Military or Veteran background is highly valued
Salary : $17 - $20