Dental Front Office Assistant

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental team! In this pivotal role, you will be the welcoming face of our practice, ensuring smooth daily operations and exceptional patient experiences. Your energetic approach and organizational skills will help manage patient scheduling, insurance verification, medical record maintenance, and administrative support. If you thrive in a fast-paced environment and are passionate about providing outstanding customer service, this is the perfect opportunity to grow your career in dental healthcare!

Duties

• Greet patients warmly and manage check-in/check-out processes with professionalism and enthusiasm
• Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft
• Verify insurance coverage, process claims, and handle billing using systems like Meditech, Epic, or Athenahealth
• Review and update patient medical records, ensuring accuracy and compliance with HIPAA regulations
• Assist with insurance verification, pre-authorizations, and documentation review for treatment plans
• Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly
• Maintain organized filing of dental records, medical charts, and office documentation
• Support medical coding activities including CPT coding, ICD-9/10 coding, and medical billing procedures
• Collaborate with clinical staff to coordinate patient intake and ensure smooth clinic flow
• Manage office supplies inventory and ensure the front desk area remains welcoming and efficient

Qualifications

• Proven experience in a dental office or medical administrative support role with strong clinic experience
• Familiarity with EMR (Electronic Medical Records) systems such as Meditech, Epic, eClinicalWorks, or Dentrix
• Knowledge of dental terminology, medical terminology, ICD-10/ICD-9 coding, CPT coding, and health information management standards
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and office management software like Eaglesoft or Dentrix
• Excellent customer service skills coupled with professional phone etiquette and typing speed (10 key typing)
• Ability to verify insurance benefits accurately using systems such as Athenahealth or other EHR platforms
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Strong organizational skills with attention to detail for documentation review and filing tasks
• Knowledge of HIPAA compliance standards to protect patient confidentiality
• Previous dental office experience or clinic experience highly preferred

Join us to be part of a dedicated team committed to delivering exceptional dental care while fostering a positive environment for both staff and patients. Your energy and expertise will make a meaningful difference every day!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $20