What are the responsibilities and job description for the Sales Coordinator position at SKY HOSPITALITY MANAGEMENT LLC?
Sales Support & Administration
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Assist the sales team with day-to-day administrative tasks and coordination.
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Prepare proposals, quotes, contracts, and sales documents.
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Manage calendars, schedule client meetings, and organize site tours.
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Monitor and respond to sales inquiries via phone, email, and CRM systems.
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Maintain accurate and updated client records in the CRM.
Sales Process Management
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Track leads, opportunities, and follow-ups to ensure timely engagement.
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Support the full sales cycle by preparing required materials for presentations and meetings.
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Generate daily/weekly/monthly sales reports for management.
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Coordinate group bookings, event details, or package arrangements (if hospitality-related).
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Ensure all sales documentation is complete, accurate, and aligned with company policies.
Cross-Department Coordination
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Communicate client needs and booking details to operations, front desk, F&B, housekeeping, and other relevant teams.
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Ensure seamless execution of contracted services and accurate delivery of guest or client expectations.
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Follow up with departments to confirm readiness, special requests, and service timing.
Customer Service & Client Relations
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Serve as a point of contact for clients for general sales-related questions.
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Support pre-arrival communication and post-stay follow-up for group or corporate clients.
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Assist in resolving minor issues, escalating when necessary.
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Maintain a high level of professionalism and hospitality culture.
Revenue & Sales Support Activities
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Assist with upselling opportunities, room blocks, add-ons, and packages.
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Monitor inventory and blackout dates to support accurate quoting.
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Help prepare for sales events, trade shows, and client presentations.
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Support direct booking initiatives, marketing campaigns, and outreach efforts.
Salary : $18