What are the responsibilities and job description for the Host, Zeidler's Café position at Skirball Cultural Center?
The Hospitality and Private Events department of the Skirball Cultural Center seeks a capable Host. Reporting to the Assistant Onsite Dining Manager as the first and last point of contact, the Host is responsible for creating a welcoming atmosphere and ensuring a positive dining experience for all guests. This role involves managing the flow of the dining room, coordinating with waitstaff, and assisting guests with reservations and seating.
This is a part-time position (24 hours per week).
Salary: $20.25/hour
Responsibilities:
- Greet and welcome guests warmly upon their arrival and thank them as they leave.
- Manage the restaurant's waiting list and provide accurate wait time estimates to guests.
- Escort guests to their tables or to the waiting area and present them with menus.
- Optimize the restaurant's seating chart to ensure a fair and even workload for all waitstaff.
- Answer incoming phone calls and address questions concerning the menu, hours, and reservations.
- Assist guests with scheduling reservations, especially for large parties.
- Monitor and track the status of tables (occupied, clean, dirty) to assist with seating efficiency.
- Bus and reset tables for the next guests.
- Collaborate with servers and kitchen staff to ensure a smooth and efficient dining experience.
- Fill to-go orders and process payments, if applicable.
- Maintain the cleanliness and organization of the host area, front entrance, and restrooms throughout the shift.
Qualifications, Experience, and Attributes:
- Education: High school diploma or GED.
- Experience: Prior restaurant experience is preferred but not required.
- Skills: Experience with a point-of-sale (POS) system, such as Toast Tables/Toast POS, is preferred.
- Availability: Must be able to work flexible shifts, including evenings and weekends.
- Must be at least 18 years of age and legally authorized to work in the United States.
Physical and environmental demands of the job:
- This position requires standing and walking for extended periods of time.
- Must be able to work in a fast-paced and occasionally stressful environment.
- The role involves frequent communication with the public, requiring strong interpersonal skills.
Salary : $20
