Aesthetic Assistant/Medical Assistant

Overview
We are seeking a dedicated and passionate Aesthetic Assistant to join our small, but mighty team at a family-owned concierge medical spa. The ideal candidate will possess a background in medical administrative support or customer service and hospitality. This role is essential in providing high-quality care to patients while ensuring smooth clinic operations. It is essential that the candidate is a team player and adept at anticipating the provider's needs during procedures. The ideal candidate will be well-versed in social media or content creation, as social media marketing is a paramount part of the business.

Responsibilities

• Assist and anticipate needs of aesthetic providers during aesthetic treatments.
• Perform intake duties including collecting consents and documenting patient medical histories.
• Keep procedure rooms stocked and clean at all times.
• Manage electronic medical records (EMR) systems to maintain up-to-date patient and procedure information, including inventory traceability.
• Provide exceptional patient service by promptly addressing inquiries and concerns, always prioritizing patient comfort and satisfaction.
• Maintain knowledge on a selection of retail skincare to enhance patient interactions.
• Create social media content by photographing and filming providers during treatments and patient interactions.
• Greet and check out patients; provide receptionist support when the team is short-staffed.
• Adapt to the needs of the overall team, providing support where needed.

Skills

• Previous experience as a medical assistant preferred.
• Passion for aesthetics and skincare, with a willingness to stay current on industry trends.
• Experience in hospitality, customer service, or patient care preferred.
• Ability to work effectively under reasonable time constraints.
• Excellent communication skills for interacting effectively with patients and other team members.
• Ability to work collaboratively within a team environment while demonstrating leadership when necessary.
• Previous experience in social media marketing/content creation is preferred.
• Desire to work with a close knit team in an aesthetic environment that focuses on patient care and education.

Location

• Must be willing to work in either Montclair, NJ and/or Midtown Manhattan.

Pay

• Starting base pay at $25/hr
• Commission opportunities available through skincare retail sales.

Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• On-the-job training
• Paid sick time
• Paid time off

Application Question(s):

• Do you have a passion for the skincare and/or aesthetics industry?

Work Location: In person

Salary : $25