What are the responsibilities and job description for the Clinical Trials Coordinator position at Skin Cancer and Dermatology Institute?
Please note this position has a compensation range of $18.00-$22.00 per hour.
Position Summary: This position under general supervision, operates as part of the care team performing a variety of non-patient facing functions including, processing referrals, biologics processing, and other duties regarding patient visits.
Essential Duties and Responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Other duties may be assigned.
- Provides customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
- Works incoming referrals logs and contacts patients to schedule appointments.
- Work closely with all members of the clinical team to provide high quality, efficient care to patients and their families
- Communicate directly and indirectly with the Provider in order to appropriately coordinate patient care.
- Discuss patient concerns over the phone and/or via the electronic health record.
- Communicate lab & other test results to patients per protocol.
- Manage and monitor the biologics process for applicable patients
- Communicate adjustments or changes in treatment plans to patient as instructed by Provider.
- Provide patient education as directed per protocol.
Experience Requirements
- Minimum one-year experience in a clinical environment
- Ability to take direction and collaborate and work with other staff
Education, Licensure & Certification Requirements
- High School diploma or equivalent
- Associates degree or related healthcare certification, preferred
Knowledge, Skills and Abilities Requirements
- Strong attention to detail and accuracy, professional attitude, reliable
- Ability to handle confidential and sensitive information
- Ability to communicate in an active multi-office environment
- Ability to efficiently operate all job-related office equipment
- Ability to follow or provide verbal and written instructions
- Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds
- Basic to intermediate computer operation
- Mathematical and/or analytical ability for basic to intermediate problem solving
- Specialty knowledge of systems relating to job function
Salary : $18 - $22