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Program Leadership
• Develops and establishes operational and strategic goals and objectives consistent with the job specific accrediting bodies, service line, and Renown Health
• Participates in the development of care systems at their service line and community levels.
• Provides for intra-facility and regional professional staff development, participates in case review, designs, and implements practice guidelines, supports community education, and collaborates with the prevention program leaders.
• Oversees strategic and operational projects as it relates to the job specific program.
• Coordinates management across the continuum of specialty care including planning and implementation of clinical protocols and practice management guidelines, policies, and procedures; monitoring care of patients; and serving as a resource for clinical practice.
• Provides guidance to all staff involved in clinical care across the care continuum.
• Collaborates with registry on collection and developing processes for validation of data.
• Supports planning and participates in clinical research as approved or directed.
• Evaluates and reports to departmental/organizational senior management on status and changes in program.
• Stabilizes the complex network of the many disciplines that work in concert to provide high-quality care.
Program Performance
• Facilitates protocol design for accurate data collection, feedback, and analysis.
• Develops quality filters, audits, and case reviews; identify trends, sentinel events, and help outline remedial actions to improve practice and reduce potential for patient complications
• Participates in and contributes to research projects and the analysis and distribution of findings.
• Oversees collection and utilization of operational and benchmarking data; recommends targets for improvements.
• Analyzes clinical practice to identify opportunities to increase effectiveness and efficiency.
• Facilitates cross-functional performance improvement teams.
• Research industry best practices and recommends process improvements to leadership.
• Monitors clinical processes, outcomes and system issues related to the quality of care provided.
• Evaluates current related research for applicability within units or programs of care.
Education/Outreach
• Serves as a key patient contact for education and plan of care comprehension
• Develops patient programmatic education, including patient handbooks and emphasizing self-management.
• Acts as an internal resource for staff in all departments, including but not limited to mentorship of other healthcare professionals in the care of their specific patient population.
• Works in conjunction across the system with other departments to ensure they have a strong and effective orientation processes.
• Participates in the development, implementation and evaluation of comprehensive patient education programs that assure quality and appropriateness of care across settings for their specific patient population.
• Designs and orchestrates the delivery of applicable communication to internal and external constituents.
This position does provide direct patient care.
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