Medical Office Receptionist

Amity Neurology is a patient-centered practice dedicated to delivering compassionate, comprehensive neurological care. We are currently seeking a reliable and motivated Medical Front Desk Receptionist to join our team and support our commitment to excellent patient service.

Position Overview
As the first point of contact for our patients, the Medical Front Desk Receptionist plays a critical role in creating a welcoming, professional, and efficient environment. The ideal candidate will be organized, adaptable, and capable of managing multiple tasks in a fast-paced clinical setting.

Key Responsibilities (including but not limited to):

• Greet and check in patients with professionalism and courtesy
• Answer multi-line phone systems and direct calls appropriately
• Schedule, reschedule, and confirm patient appointments
• Verify insurance coverage and collect co-pays
• Maintain and update patient records within the electronic medical record (EMR) system
• Process referrals and prior authorizations
• Manage incoming faxes, emails, and other correspondence
• Communicate effectively with providers, staff, and patients
• Maintain a clean and organized front desk and waiting area
• Provide general administrative and clerical support
• Ensure compliance with HIPAA and uphold patient confidentiality at all times

Qualifications

• Previous experience as a medical receptionist or in a similar administrative role is preferred
• Proficiency with phone systems and EMR software (e.g., RingCentral or similar platforms)
• Strong organizational skills and attention to detail
• Excellent interpersonal and communication skills
• Ability to multitask and remain efficient in a fast-paced environment
• Familiarity with insurance verification processes is a plus
• Quick learner with a strong sense of responsibility and reliability
• Must be available Monday through Friday, full-time
• Have the ability to use Microsoft Word and Excel
• Basic knowledge of medical insurance
• Computer skills required

Preferred:

• Bilingual (Fluent in Spanish) candidates are strongly encouraged to apply

If you are enthusiastic about patient care and enjoy working in a collaborative team environment, we would love to hear from you!

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• front desk receptionist: 1 year (Preferred)

Language:

• Spanish (Preferred)

Location:

• Reno, NV 89521 (Preferred)

Work Location: In person

Salary : $17 - $18