What are the responsibilities and job description for the Medical Receptionist position at LYGHT Wellness Center?
Overview
Join our small, women's concierge healthcare team as a Medical Receptionist, where your friendly demeanor and organizational skills will be the first point of contact for patients and visitors. In this vital role, you will manage front-desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. Since this is a small, concierge office, you will have a variety of important roles helping a concierge women's care physician, and a nurse injector for facial aesthetics. The pace is slow, but there are options to learn new skills. There is lots of flexibility with the schedule for moms with kids.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in procedures
- Manage appointment scheduling using the Mindbody system
- Handle incoming phone calls, addressing inquiries professionally and directing calls to appropriate staff members
- Obtain payment from concierge patients as well as botox and filler patients
- Electronically order prescriptions and do pre-authorizations for prescriptions when indicated
- Coordinate internal communication among medical staff to ensure smooth clinic operations and timely patient care
- Maintain organized records of patient files, appointment schedules, and billing documents in compliance with privacy regulations
- Option of being trained for medical assistant jobs as well
Experience
- Prior administrative experience within healthcare environments is highly preferred
- Good computer skills for basic use are essential
- Strong understanding of medical terminology relevant to clinical documentation and patient interactions
Pay: $25.00 - $30.00 per hour
Work Location: In person
Salary : $25 - $30