What are the responsibilities and job description for the Business Office Manager - Human Resource position at Skilled Nursing?
Business Office Manager / Human Resources
Serenity Estates of Freeport
Freeport, Illinois
Full-Time | $60,000–$70,000 per year
Serenity Estates of Freeport is seeking an experienced, organized, and dependable Business Office Manager / Human Resources professional to join our leadership team.
This is a dual-role position responsible for supporting the day-to-day financial and administrative functions of the facility while also overseeing key Human Resources responsibilities. We are looking for someone who is detail-oriented, comfortable working in a fast-paced healthcare environment, and able to balance employee needs with the operational needs of the facility.
Key Responsibilities
Business Office
- Manage resident accounts, billing, collections, and accounts receivable
- Monitor outstanding balances and follow up on delinquent accounts
- Assist residents and responsible parties with billing questions
- Maintain accurate financial and resident records
- Process deposits and other business-office transactions
- Prepare reports and provide updates to facility and regional leadership
- Maintain confidentiality and ensure accurate documentation
- Support additional administrative and business-office functions as needed
Human Resources
- Coordinate new-hire onboarding and employee documentation
- Maintain accurate and compliant personnel files
- Assist with recruiting, interviewing, and hiring
- Complete employment verifications and required background processes
- Track employee credentials, licenses, certifications, and other required documentation
- Assist employees with payroll, benefits, policies, and general HR questions
- Support attendance, performance-management, and employee-relations processes
- Work closely with facility leadership to promote accountability, professionalism, and a positive workplace culture
What We're Looking For
- Previous business office, HR, payroll, or administrative management experience
- Long-term care, skilled nursing, senior living, or healthcare experience strongly preferred
- Strong organizational skills and attention to detail
- Ability to handle confidential and sensitive information professionally
- Strong written and verbal communication skills
- Ability to prioritize multiple responsibilities and meet deadlines
- Comfortable holding employees and accounts accountable while maintaining positive professional relationships
- Proficiency with computers, email, Microsoft Office, and electronic recordkeeping systems
Compensation & Schedule
Salary: $60,000–$70,000 per year, based on experience.
This is a full-time, on-site leadership position at Serenity Estates of Freeport.
This is an excellent opportunity for someone who enjoys being involved in multiple aspects of facility operations and wants to play an important role in supporting both our employees and our residents.
If you are organized, dependable, proactive, and enjoy being part of a team where your work makes a difference, we would love to hear from you.
Apply today to join Serenity Estates of Freeport!
Pay: $55,000.00 - $68,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $55,000 - $68,000