eCommerce Operations Analyst

Partner with Aquent to join a leading global retail brand, renowned for its dynamic presence and innovative approach to customer experience. This is an opportunity to contribute to a company that shapes trends and connects with customers worldwide, ensuring a seamless digital journey across its diverse international portfolio.

Are you a detail-oriented operations professional with a passion for eCommerce? Imagine playing a pivotal role in shaping the online shopping experience for millions of international customers across multiple iconic brands. In this hands-on position, you'll be the linchpin ensuring product data accuracy, seamless site launches, and impeccable digital content delivery for over 40 global markets. You'll own critical workflows from end-to-end, seeing your precise execution go live and directly impacting the success of international digital operations.

**Key Responsibilities**

* **Drive Data Accuracy & Digital Content Delivery**:
* Execute daily product data updates within digital commerce platforms, managing a vast database of product records.
* Build, update, and deliver comprehensive product data for monthly collection launches, special campaigns, and new product introductions across various brands.
* Maintain meticulous product and asset trackers, ensuring timely delivery for international partners.
* Proactively identify and resolve missing data or assets by collaborating with internal teams.
* Manage and confirm completion of data requests from international partners with clear, proactive communication.
* Leverage advanced Excel skills (VLOOKUP, pivot tables, data transformation) to efficiently manage and clean large datasets.
* **Orchestrate Digital Site Planning**:
* Develop and maintain detailed digital site plans encompassing homepage content, product listing pages, features, and campaigns.
* Synthesize information from diverse sources to ensure accurate product placement, creative assets, and promotional banners are aligned with brand and merchandising strategies.
* Deliver well-organized site plans, tracking changes to guarantee all planned content is accurately launched on schedule.
* **Foster Cross-Functional & Partner Collaboration**:
* Coordinate seamlessly with internal cross-functional teams to gather necessary inputs, resolve data discrepancies, and align on launch timelines.
* Communicate effectively with international franchise partners, primarily via email and occasional calls, to provide updates and fulfill data requests.
* Provide regular status updates, proactively identifying risks and proposing solutions as launch plans and business needs evolve across multiple brands and numerous markets.

**What You Bring**

**Must-Have Qualifications**:
* 4-7 years of experience in eCommerce operations, digital merchandising, or a related field.
* Exceptional data management skills and an unwavering attention to detail, capable of handling high volumes of records.
* Advanced proficiency in Excel, including VLOOKUP, pivot tables, and data transformation functions.
* Demonstrated ability to manage multiple complex workflows in a fast-paced, high-volume retail environment.
* Clear, structured, and proactive communication skills.
* Experience with database systems, content management systems (CMS), or digital production tools.
* A background in retail or eCommerce, with the ability to understand data structures and translate business context into precise execution.
* Proven experience working effectively with cross-functional teams.

**Nice-to-Have Qualifications**:
* Experience with Salesforce or similar CRM/eCommerce platforms.

#LI-MM3

**About Aquent Talent**:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.