Business Service Representative

The Business Services Representative is responsible for managing all incoming and outgoing mail operations across our corporate buildings. This role ensures efficient distribution of interoffice items, USPS mail, FedEx, UPS, DHL packages, and courier deliveries while maintaining accurate and up-to-date tracking systems. The representative will support daily business operations by providing reliable mail services, shipping guidance to internal customers, and logistics support for company events. This position has varying responsibilities depending on assignment — the representative may be responsible for mail routes, package runs, servicing a specific building, assisting in the copy center, or rotating through multiple buildings based on team needs and business requirements. The role requires strong organizational skills, flexibility, and the ability to work independently while delivering exceptional internal customer service.

WHAT YOU’LL DO:

• Distribute and deliver mail and packages by retrieving items from company buildings, post office, and delivery services, sorting by addressee and destination, and managing efficient routing for timely distribution across our buildings
• Prepare and process outgoing shipments using internal courier systems and track daily shipments on the internal tracking system
• Perform regular inter-building runs to transport mail, packages, and products, following established routes and moving efficiently
• Adapt to varying assignments including mail routes, package runs, building assignments, supporting the copy center, or rotating between facilities based on team needs
• Support copy center operations by processing requests and delivering completed materials as directed
• Provide shipping information and guidance to internal customers while ensuring compliance with postal and delivery service requirements
• Perform daily office tasks including filing, record maintenance, copying, and preparing mail correspondence
• Support company events with logistics, staging, setup, breakdown, deliveries and pickups, and attending priority events
• Maintain a clean and organized work environment through daily upkeep of office spaces, equipment, and supplies, coordinating replenishment as needed
• Develop familiarity with staff and provide training on interoffice and shipping procedures as needed
• Other duties as assigned

SKILLS & REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or equivalent required
• 1–2 years of experience in a corporate environment in a similar capacity
• Proficiency in Microsoft Office (Excel, Word, and Outlook); ability to create basic spreadsheets and write clear and concise emails
• Must possess a valid Driver's License with a clean driving record and be insurable under the company's standard liability policy; no more than 1 point on record and no DUIs
• Must be able to travel to local stores, vendors, and/or businesses within Manhattan Beach and surrounding cities within a 50-mile radius
• Must be able to lift, carry, and otherwise move or position up to 50 pounds
• Ability to communicate effectively and professionally with internal customers
• Ability to work fully on-site

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel, and talk or hear. The employee is frequently required to reach with hands and arms, stoop, kneel, and bend. The employee must be able to operate a vehicle. The employee must be able to regularly lift and/or move up to 50 pounds, carrying items as required depending on the work area, or use the Buddy System (i.e., soliciting assistance from a co-worker). The employee must also be able to stack print output and materials into boxes or containers and be able to load company vehicles with mail and boxes up to 50 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The pay range for this role is $20-$21/hour USD.

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.