What are the responsibilities and job description for the Operations Support Assistant position at SJE?
At SJE, we are more than a company — we are a family of brands with a shared vision and mission to provide industry-leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for a Operations Support Assistant to support our Horlick brand. This role will work out of our Randolph, MA location.
Our Horlick brand is a leading provider of motor-generator sets and custom control panels for the industrial industry, which supports automation, batching, packaging, HVAC, robotics, and combustion control. Check us out at Horlick.com or SJEinc.com!
The job:
As our Operations Support Assistant, you will provide day-to-day coordination and support to help keep Engineering, Production, Inventory, and Supply Chain activities moving efficiently. You will prepare weekly and monthly status reports, track production releases, monitor shipped orders and cancellations, and maintain updates used in team production meetings. You will also support data entry, reporting, and monitoring of key operational metrics, including quality, production efficiency, and utilization. This includes helping identify opportunities for improvement within operations and supporting plans to address those opportunities.
As part of the production release process, you will generate design/build documentation packages and help coordinate material shortages with Supply Chain. You will also assist with expediting customer-supplied materials when needed to support project and production timelines. In addition, you will support sales order and project creation in the ERP system, help manage schedule dates, and provide scheduling or logistics support as needed. You may also assist with cycle counts and physical inventory activities, including physical counts, variance resolution, and entry of inventory data into the ERP system.
The skills, education, and experience you need:
To succeed in this role, you must have:
- Strong attention to detail and accuracy with data entry, reporting, and documentation.
- Ability to organize, prioritize, and manage multiple tasks at the same time.
- Experience working in ERP systems or similar business software.
- Strong communication skills and the ability to work with cross-functional teams.
- Ability to analyze information, identify issues, and help support process improvements.
- Proficiency with Microsoft Office tools, especially Excel, Outlook, and Teams.
- A proactive, self-directed work style with a willingness to jump in and support the team where needed.
- Previous experience in operations support, production support, inventory, scheduling, customer service, or administrative coordination is preferred.
Answering your questions:
When you are considering a new job, it is normal to have a ton of questions. Here are a few questions we are asked all the time.
- What are the hours? Monday – Friday 6:30 am – 2:00 pm.
- What is your Paid Time Off and holiday policy? Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays.
- What benefits do you offer? We offer a robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs you need to take care of your family, along with other benefit options. Check out our full benefits package!
- What is my commute? Plug this address into Google Maps: 91 Pacella Park Dr, Randolph, MA 02368.
We will answer more of your questions during the first interview. Expect to hear about the next steps if you meet the job requirements.
Why Work With Us
At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem-solving. Join us and become a part of something bigger. Join a company where you’re not just working—you’re building a legacy!
Learn more and apply on-line at www.sjeinc.com. SJE is an Equal Opportunity Employer.