What are the responsibilities and job description for the Sales Development Representative position at SJA Solutions?
We're Looking for Someone Who Loves the Chase and the Connection
The best Business Development Representatives don't think of themselves as callers. They think of themselves as connectors, the first friendly voice that helps a business leader discover a better way to run their technology.
At SJA Solutions, your success is measured by the conversations you start, the leads you qualify, and the appointments you set for our Business Development Executives. You will be the front line of our sales team, reaching out to potential clients, learning about their needs, and showing them what is possible when technology works the way it should.
If you are energized by picking up the phone, building rapport quickly, and turning a cold lead into a warm opportunity, we would love to meet you.
Why Work at SJA Solutions
Joining SJA Solutions means joining a team that believes great businesses are built by great people. We are committed to helping our team members grow professionally, encouraging new ideas, and giving people the trust and autonomy to do their best work. We believe in accountability without blame, collaboration over ego, and continuous improvement in everything we do.
You will have the opportunity to:
- Be the first point of contact for potential clients across West Michigan.
- Sharpen your sales skills every day through real conversations.
- Work alongside talented teammates who genuinely enjoy helping one another succeed.
- Be trusted to manage your own pipeline and make an impact on the sales team.
- Grow into future opportunities within our sales organization.
- Be part of a growing company where your contributions make a real difference.
About SJA Solutions
SJA Solutions is a relationship-driven Managed IT Service Provider headquartered in Grand Rapids, Michigan. Since 2005, we have helped organizations throughout West Michigan leverage technology to grow, stay secure, and operate more effectively. Our purpose is simple. Helping People Grow and Succeed. We believe technology is ultimately about people. That is why we focus on building long-term partnerships, delivering exceptional service, and becoming a trusted extension of our clients' teams.
Everything we do is guided by our core values.
- Service Excellence Always. We create experiences that clients remember.
- Own It. We take responsibility, follow through, and do what is right.
- Make It Better. We continuously improve ourselves, our company, and our clients.
- Humbly Confident. We combine expertise with curiosity and respect.
- One Team. We win together by supporting one another and putting the team first.
Business Development Representative Responsibilities
- Identify, maintain, and research potential leads in the CRM.
- Communicate the features and benefits of our products and services to potential clients.
- Schedule and confirm first sales appointments for Business Development Executives.
- Establish and maintain key network relationships.
- Report on sales activities and results using CRM software.
- Meet or exceed sales quotas.
Qualifications Required
- High school diploma or equivalent, with one or more years of phone experience.
- Proven experience in inside sales or a related role.
- Strong communication skills and a persuasive sales demeanor.
- Ability to work independently and stay goal oriented.
- Proficiency with CRM software and sales tools.
- Ability to handle rejection while maintaining a positive attitude.
Physical Requirements
- Ability to consistently use a mouse and keyboard throughout the majority of the workday.
- Ability to sit for extended periods of time.
- Ability to speak clearly over the phone.
Benefits
SJA Solutions offers competitive pay, comprehensive benefits, paid time off, retirement savings options, professional development opportunities, and a collaborative team environment focused on growth and success.
If your favorite part of any job has always been starting conversations, building rapport, and opening doors, we would love to meet you.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $35,000 - $50,000