Demo

Operations Specialist

Sizzler
Mission Viejo, CA Full Time
POSTED ON 12/28/2025
AVAILABLE BEFORE 1/27/2026

SUMMARY: The Operations Specialist is responsible for supporting the daily operational efficiency of corporate and franchised-owned restaurants. This role involves assisting in performance management, compliance, staff training, and maintaining brand standards across multiple locations. 

 

PRINCIPAL RESPONSIBILITIES AND/OR DUTIES 

          

 

  •  
  • Assist in overseeing daily operations across corporate and franchise restaurant locations to ensure efficiency and profitability.
  • Monitor compliance with company policies, health and safety regulations, and industry standards.
  • Conduct routine restaurant visits to assess operational performance and provide on-site support.
  • Support restaurant teams in troubleshooting operational issues and implementing solutions.
  • Assist in analyzing key performance indicators (KPIs), including sales, labor costs, and operational expenses.
  • Work closely with restaurant managers to ensure proper training and development of staff.
  • Ensure adherence to brand standards and consistency in service, food quality, and safety.
  • Work cross-functionally with marketing, HR, and operation teams to ensure alignment with business objectives. 
  • Assist in the coordination and execution of SIGS (Sizzler Implementation Guides) and TIGS (Training Implementation Guides).
  • Write and edit training materials for both company and franchise restaurants. 
  • Other responsibilities as assigned. 

 

QUALIFICATIONS  

  • AA or bachelor’s degree in hospitality management, Business Administration, or a related field (preferred but not required).
  • Problem-solving and communication skills.
  • Committed to and actively work to continuously improve skills. 
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and restaurant management software.
  • Ability to travel to different restaurant locations as needed (Western United States)
  • Prior restaurant experience preferred. 
  • Preferred Bilingual 
  • Must have a valid driver’s license

 

ABILITY

  • Ability to lift to 50 lbs.
  • Ability to sit, kneel, crouch, stoop or be on feet for extended periods of time.
  • Ability to work for extended periods in both hot (kitchen) and cold (freezer) environments. 
  • Ability to make repetitive motions.
  • ·         Ability to spend significant time in a car driving in heavy traffic to and from restaurants, as required.

 

 

Employee Name (please print):                                                                        

 

Employee Signature:     _________________________________________________   Date:                                              

Salary : $68,640

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