Regional Director, Site Operations

Sitemetric seeks a bold, humble, and bar-raising Regional Director, Site Operations who will lead the construction industry’s transition to a safer, more secure, more successful building experience for everyone involved. We are looking for a seasoned leader with a constant commitment to working closely with our customers (owners, general contractors, subcontractors, and individual workers) to continually grow every aspect of delivering, supporting, and innovating our services for the benefit of our customers.

If you are a self-starting team player who puts the customer at the center of every decision, covers every detail, and wants to be part of a fast-growing, innovative company that’s relentlessly pushing to transform how the world is built, you will flourish with Sitemetric.

About Sitemetric

At Sitemetric, we turn technology into services that transform how the world is built.

This enables our customers to lead the change in critical areas of construction operations: workforce, safety, security, reporting, communications, logistics, and more.

We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more.

We currently serve as trusted partner to a growing number of the US’s largest, most forward-looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built.

About the Role

As Regional Director, Site Operations, you will lead and facilitate all onsite and customer workflows to continually deliver exceptional customer value and experience. That will mean ensuring constant alignment with explicit and implicit expectations across all stakeholders, including owners, contractors, and workers, to meet exceptionally high standards for construction safety, security, quality, and success.

Your responsibilities include leading and cultivating relationships with stakeholders and delivering the highest-quality service across construction environments that are continually changing, dynamic, and uncertain. This requires an obsessive commitment to understanding customers' values, immediate and evolving needs, and preferences, to enable them to maximize success on each project and across their broader project portfolio and enterprise.

Overall, the role demands grit, perseverance, and an abundance mindset to navigate and excel in the perpetually challenging environments where our customers operate.

Key Responsibilities

This position works directly with senior Sitemetric leadership (CEO, CTO, Operations, Customer Experience, Business Development, Brand), and across the entire organization. This position requires in-person work at one or more Sitemetric jobsites in within a defined area. Travel throughout the United States may be required.

Core responsibilities include:

1) Service Delivery: Oversee how all Sitemetric services are deployed and executed at the project and enterprise levels, to ensure that we always deliver the highest levels of customer value and experience and constantly improve on these. Dynamically interact with all customer types, from executive teams within Owners and General Contractors, to Subcontractors and individual Workers on the ground. Expertly understand, shape, and communicate priorities to all onsite staff, to meet objectives related to project safety, security, quality, and overall success (including as related to budget and timeline).

2) Customer Success: Work closely with customers to proactively anticipate and resolve any challenges they may face at the project or enterprise level in utilizing Sitemetric services. Develop and maintain good working relationships with all teams and maintain the highest safety standards onsite.

3) Collaborative Innovation. Work closely with customers and Sitemetric colleagues to understand customers’ existing, emerging, and evolving problems and how to expand/build Sitemetric services to solve these in a scalable way to increase customer value and experience. Represent our mission and core values by approaching every innovation challenge with speed, industriousness, and the desire to create positive, enduring change.

Qualifications

REQUIRED

• 5 years of construction experience at an ENR 400 general contractor.
• · Demonstrated successful management of projects of at least $100 million or multiple smaller projects simultaneously.
• Experience leading cross-functional relationships between internal and external stakeholders on large, complex construction projects.
• Experience building and navigating relationships with workers, subcontractors, general contractors and owners.
• Bachelor's degree in Construction Management, Engineering, or a related field.
• Thorough understanding of construction principles and best practices.
• Proven ability to lead successful project teams, develop employees, and maintain strong relationships with internal and external stakeholders (owners, general contractors, subcontractors, and others).
• Creative, results-oriented, responsive, and operates with a strong sense of urgency.
• Highly entrepreneurial and self-motivated, with the ability to excel both independently and in a team environment.
• Excellent verbal and written communication skills, with proven ability to communicate complex business issues and propose resolutions in a clear, concise manner.
• Adaptable, flexible, and able to solve complex challenges within and outside of operations, using domain knowledge and communication/interpersonal skills, with an adaptable and flexible style in working with all types of individuals.
• Innate drive to go beyond building buildings, to building an industry.

PREFERRED

• Clearly demonstrable past experience as a high-performing leader in commercial construction at an ENR Top 400 General Contractor.
• Experience leading and advocating for the use of technology to improve the safety, security, and success of each construction project.
• Experience leading internal efforts to discover, prototype, deploy, or invest in field technology at an ENR Top 400 General Contractor.

Perks & Benefits

We offer a flexible, supportive work environment enabling our people to perform at their best and enhance the customer value and experience we provide. We want colleagues we can trust to make the right calls for Sitemetric and our customers, and will empower you to achieve that without heavy bureaucracy, with focus on getting to optimal outcomes, together.

As part of the Sitemetric team, you'll receive:

• Competitive salary based on experience and qualifications
• Discretionary annual bonus tied to company and individual performance
• Comprehensive health and benefits package, including medical, dental, and vision plans; and generous PTO
• Access to the right environment, technology, tools, and team to support your best work

Job Type: Full-time

Pay: $130,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: On the road

Salary : $130,000 - $180,000