What are the responsibilities and job description for the Associate Field Technician/ Specialist position at SITA?
Overview
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job? The adventure begins right here, with you, at SITA.
About The Role & Team
As an Associate Field Technician/ Specialist, you will perform maintenance, repairs, and installations at customer locations within the airport. Also, you will support senior technicians and improve processes to ensure service quality.
What You Will Do
ABOUT YOUR SKILLS:
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
“Equal Employment Opportunity Employer / Veterans / Disabled. SITA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
If you have a disability and you believe you need a reasonable accommodation, please email Jean-Baptiste.Girukwayo@sita.aero. This Talent Acquisition Consultant will assist disabled job seekers whose disability prevents them from being able to apply online.”
Pay Transparency Nondiscrimination Provision
In the U.S.(Hawaii), the standard base pay range for this role is $48,000.00 - $53,000.00 Annual. This base pay range is for the U.S(Hawaii). and is not applicable to locations outside of the U.S(Hawaii). Actual amounts will vary depending on experience, performance and location. In addition to competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job? The adventure begins right here, with you, at SITA.
About The Role & Team
As an Associate Field Technician/ Specialist, you will perform maintenance, repairs, and installations at customer locations within the airport. Also, you will support senior technicians and improve processes to ensure service quality.
What You Will Do
- Field Service Engineering: Install, configure, maintain, and repair equipment. Provide training and onsite technical support.
- Adhere to safety and security protocols.
- Site Facility Management: Maintain facility equipment and systems. Ensure safety and compliance. Manage inventory and security measures.
- Data Steward: Follow data governance policies. Monitor data quality and compliance.
- Inventory Management: Maintain and monitor inventory of parts, tools, and equipment. Contribute to inventory reports.
ABOUT YOUR SKILLS:
- Education: Diploma/Certificate in Computer Science, Electronic Engineering, or equivalent.
- Certifications: CompTIA ITF , CompTIA A , CompTIA Network , ITIL Foundation Certificate.
- Experience: 1 year in onsite support and repairs (PCs, printers, airport equipment). Customer service experience. Preferred: Airport/Airline industry experience.
- Rotational shifts: days, afternoons, and midnight
- Includes weekend and holiday coverage
- Flexibility and reliability required in an airport environment
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
“Equal Employment Opportunity Employer / Veterans / Disabled. SITA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
If you have a disability and you believe you need a reasonable accommodation, please email Jean-Baptiste.Girukwayo@sita.aero. This Talent Acquisition Consultant will assist disabled job seekers whose disability prevents them from being able to apply online.”
Pay Transparency Nondiscrimination Provision
In the U.S.(Hawaii), the standard base pay range for this role is $48,000.00 - $53,000.00 Annual. This base pay range is for the U.S(Hawaii). and is not applicable to locations outside of the U.S(Hawaii). Actual amounts will vary depending on experience, performance and location. In addition to competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.
Salary : $48,000 - $53,000