Receptionist (Temp Position)

Position Duration: 

• Long-term temp position. (Approx. 6-9 months)

Position Summary 

Sit ‘n Sleep is searching for a Receptionist. This role will add to the current Human Resources team and ensure a flawless employee and guest experience from the very beginning. This role provides general front desk coverage including managing front lobby entry, greeting guests/visitors and vendors, answering and re-directing incoming calls, supporting the Human Resources department in administrative duties and employee engagement activities and events, and additional tasks as needed. 

Essential Functions

• Management of the Front Office Lobby door.
• Answering, screening, forwarding all incoming calls and voicemail emails with a sense of urgency. 
• Answering email queries and redirecting to correct departments as necessary.
• Assisting guests, vendors or visitors for Main St. building directions.
• Direct visitors to the appropriate person or office.
• Ensure the Front Lobby area and reception is tidy and presentable, with all necessary stationery and materials.
• Monitor the daily log of visitors and maintain office security by following safety procedures and controlling access via the reception desk (monitoring Swiftlane, Team Go, issue visitor badges, radio communications, etc.) 
• Manage Outlook and Team Go calendars and schedule meetings for the Corporate Office accordingly.
• Manage and update bulletin and injury boards. (For newsletters, monthly flyers, new hires, etc.)
• Managing Human Resources department projects (Basecamp, etc.)
• Receive, sort and distribute daily mail/deliveries.
• Provides support related to personnel and staff recruiting activities such as scheduling appointments, scanning resume and paperwork, etc.
• Provides administrative support to the Human Resources department including employee engagement activities.
• Provides support to other departments as needed.
• Perform other clerical receptionist duties such as filing, printing, scanning, and faxing.
• Prepare and schedule special package and courier bag pick-up and deliveries. (FedEx and NDS for Daily Mail and Courier Bags)
• Performs other duties, administrative support, and special projects as assigned.

Competencies

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint preferred), Adobe Acrobat Pro, etc.
• Hands-on experience with office equipment (e.g. PC, desk phones, fax machines and printers)
• Professional attitude and appearance
• Ability to maintain confidentiality with tasks and employee relations.
• Solid written and verbal communication skills
• Excellent time management skills and ability to multitask
• Ability to be resourceful and proactive when issues arise
• Team player who works together with multiple teams to create effective solutions.
• Attention to detail and problem-solving
• Strong organizational and planning skills
• Customer Service attitude
• Basic understanding of clerical procedures and systems such as filing Project Management Systems

• Ability to work independently.

Supervisory Responsibilities

• No direct supervisory responsibilities

Work Environment

• Typical office environment with standard equipment and tasks. 
• Position requires work at a computer/video display terminal and desk for extensive periods of time. 
• Occasional lifting up to 20lbs.

• Must be willing to work overtime if needed, open availability. (Monday through Fridays)

Physical Demands

• The ability to work in a constant state of alertness and in a safe manner is required for this position. 
• Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods at a stationary/mobile workstation.
• Ability to lift up to 20 pounds.
• Ability to maneuver packages up to 20 pounds with appropriate equipment and/or assistance from another person. 

Sit ‘n Sleep will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Sit ‘n Sleep.  Applicants who require reasonable accommodations should submit a written request and may contact the Human Resources Department via email at hr@sitnsleep.com or via telephone at 310-608-6838. 

Travel Required

• On occasion within 5 -10 miles 

Required Education and Experience

Education

• High school diploma or equivalent
• Equivalent work experience in the field 

Experience

• 1-3 years of customer service and/or administrative experience

Work Authorization Requirements

Sit ‘n Sleep participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program.

Affirmative Action (AA)/Equal Employment Opportunity (EEO) Statement 

Sit ‘n Sleep is an AA/ EEO employer and prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.