Switchboard Operator

Job Title: Switchboard Operator/Receptionist
Department : Bell Room
Reports to : Mother House Administrator
Job Status: (PRN) / Non-Exempt / Hourly
Work Location : Onsite
Benefits Eligible: No

About Sisters of Charity of Leavenworth:
Impelled by the love of Christ, the Sisters of Charity of Leavenworth (SCL), a Roman Catholic congregation of women religious, offer every loving service in our power to meet the critical needs of God’s people. Established in 1858 in Kansas, the Sisters of Charity live our mission in the spirit of our founders: St. Vincent de Paul, Louise de Marillac, and Mother Xavier Ross. The Sisters, as Gospel-centered women, share a tradition of responding to the needs of the time, ministering to the vulnerable and marginalized, and caring for the fragile Earth. We share our mission in partnership and collaboration with those committed to working for peace and justice.

Position Summary:
The Sisters of Charity of Leavenworth is offering an opportunity for a friendly, reliable Switchboard Operator/Receptionist – PRN at the Mother House. The Switchboard Operator/Receptionist – PRN performs duties related to the operation of the phone system and paging system. Deals with Sisters, employees, and the public in a careful, friendly, and appropriate manner.

This flexible role involves 10-15 variable hours per week, including some evenings and weekends, with occasional extra hours to cover vacations or other absences. Currently, we are specifically needing coverage Sunday days and Monday evenings. The schedule is announced weekly.

Essential Job Duties and Responsibilities:

• Efficiently operates a multiline phone system and related software in order to accurately relay incoming, outgoing, and intra-system calls.
• Accurately records and transmits messages.
• Greets and welcomes visitors to the Mother House, identifies the purpose of their visit, and provides appropriate information or connects them with the Sisters or staff as needed.
• Responds promptly and efficiently to emergency calls, fire alarms, etc. Determines urgency of situation and contacts the Mother House Administrator if necessary.
• Occasionally assist with special projects.
• Directs and records deliveries as required.
• Maintains the reception desk/area in a clean and organized manner.
Other related duties as assigned.

Position Qualifications and Essential Attributes:

• High school diploma or GED equivalent education required.
• Previous experience in the operation of a telephone/paging system is preferred as well as receptionist duties.
• Basic computer skills required.
• Experience with Microsoft Windows and Microsoft Office Suite and Adobe Acrobat a plus.
• Strong verbal and interpersonal skills.
• Organizational skills necessary to maintain accurate data.
• Demonstrates a sound work ethic, trustworthy, respectful, and dependable.
Ability to interact in a professional and courteous manner with diverse groups of internal and external callers, visitors, employees, and Sisters.

Physical Requirements:

• Ability to perform sedentary work, sitting at desk and/or typing for long periods of time.
• Carries and handles light office equipment and materials on occasion.
• Finger dexterity and eye-hand coordination are necessary in operating the computer and phone.
• Required to make occasional trips to the Front door.
Excellent vision and hearing acuity are required.

Work Environment:

• Works in a clean, well-lighted, heated, and ventilated environment.
You will collaborate with a supportive team that values innovation and growth.

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This summary outlines the primary responsibilities and qualifications for the role but does not encompass all duties. Additional tasks may be assigned as needed to meet organizational objectives.

The Sisters of Charity of Leavenworth is an equal opportunity employer. We provide employment opportunities to all qualified persons without regard to race, color, sex, sexual orientation, gender identity, age, national origin, ancestry, marital status, disability, pregnancy, veteran status, or any other protected category, except as allowed by law for positions where religious affiliation is a bona fide occupational qualification. This policy applies to recruiting, hiring, promotions, compensation, benefits, termination, and all other terms and conditions of employment. We are committed to building a diverse and inclusive team and welcome applications from individuals of all backgrounds and experiences.