What are the responsibilities and job description for the Desktop Support Specialist position at SISL Global?
Lead the Onsite Desktop Management team to continually improve the End user computing
environment within given geography.
• Manage the Onsite desktop computing environment to ensure that laptops, PC’s and other
access devices are built and maintained to high standards of performance and security
• Ensure that patching and anti-virus updates are carried out promptly and effectively
• Work with the Technical Design team, Central Services team evolve standards for hardware,
software and security in the desktop environment
• Ensure alignment with regional EUC coordinators, alerting them to and engaging them on
issues, concerns and opportunities relating to incumbent 3rd party EUC service providers.
. Networking Skills needed
.They ensure network connectivity (LAN/WAN/VPN), manage user accounts in Active Directory, and resolve software issues