What are the responsibilities and job description for the Client Account Support position at Sisk Fulfillment Service Inc.?
Join our growing TEAM! Work directly with our Account Representatives giving them support on their daily jobs. Daily task will be using Microsoft Excel and our Order Management System to process orders. You will learn how to process jobs from when the files come to us to when the order is shipped. You will have to be very good at multi tasking and working with others.
Duties;
- Expertise in Excel for the purposes of monthly billing to clients and manipulating excel files with order information to be uploaded to OMS
- Work in OMS to set up information provided by clients for kits, inventory and job details
- Inspects inventory in warehouse
- Will assist in setting up jobs in production & inspect the jobs as it is being processed to learn all aspects of how the job is created from instructions received from clients
- Communicate with clients via phone and email
Qualifications:
- Experience in ecommerce and non retail customer service.
- Strong attention to details and interested in preventing errors and solving problems.
- Understanding of postal rules and regulations.
- Must be proficient in Microsoft Excel or Google Docs.
- Positive and upbeat attitude.
- MUST be able to come to work Monday - Friday 7:30 am - 4 pm.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
- Associate (Preferred)
Experience:
- Microsoft Excel: 1 year (Required)
Work Location: In person
Salary : $18