What are the responsibilities and job description for the Atlassian cloud Jira Support Engineer / Jira Administrator position at Siri Infosolutions Inc?
Role: Jira Engineer (Administration / Development)
Location: Austin, TX
This role is not a standard JIRA Administration position. The customer’s JIRA instance is highly complex and heavily customized, and the expectation is for someone who can contribute independently in a development-heavy JIRA environment from day one.
Based on recent interview feedback, the following gaps were repeatedly observed:
- Lack of hands-on experience with JIRA REST APIs
- No practical exposure to ScriptRunner for JIRA Cloud
- Experience limited to basic JIRA Administration
- Only basic knowledge of JIRA Automation Rules
To move forward effectively, we are specifically looking for candidates with 6 years of strong, hands-on experience in:
- JIRA Administration
- JIRA development and advanced customization
- Jira Automation Rules
- Groovy scripting (especially using ScriptRunner for JIRA Cloud)
- JIRA REST API integrations
- Post-migration activities and large-scale JIRA migrations
- Developing custom solutions beyond out-of-the-box JIRA features
Please ensure that submitted candidates:
- Have real, hands-on scripting and development experience, not just admin experience
- Have worked on complex, enterprise-scale JIRA instances
- Can clearly explain use cases they have personally implemented (scripting, integrations, migrations)
- Are capable of contributing independently in a highly customized JIRA environment