What are the responsibilities and job description for the Bilingual Dental Receptionist position at Siri Family & Cosmetic Dentistry?
About Us
We are a busy and fast-paced general dental office committed to delivering excellent patient care in a supportive and team-oriented environment. We are looking for a dependable and experienced Dental Front Desk Receptionist who is fluent in English and Spanish, thrives under pressure, and enjoys working with a collaborative team.
Responsibilities
- Submit insurance claims/preauthorizations using correct CDT dental codes for procedure and ensure claims meet insurance requirements
- Present treatment plans
- Verify dental insurance
- Communicate with insurance companies regarding claims and benefits
- Handle high-volume phone calls/check voicemails
- Schedule appointments
- Confirm upcoming appointments via phone, text, or email
- Collect co-pays and process patient payments
- Maintain accurate patient records and data entry
- Coordinate and communicate with specialists, other dental offices, medical offices, labs, and pharmacies.
- Work closely with the clinical team to ensure smooth patient flow
- Provide excellent customer service
Qualifications
- 1–2 years of dental front desk experience is preferred (Rate of pay is based on level of experience)
- Bilingual – fluent in English and Spanish (required)
- Proficient with computers and ability to learn new systems quickly (Experience with Dentrix is a plus)
- Strong customer service and communication skills
- Organized and detail-oriented, with the ability to multitask
- Solid understanding of dental insurance and billing procedures
- Friendly, professional demeanor
- Team player with a positive attitude
Schedule
Monday - Thursday 8am- around 5:30pm (1 hour lunch)
Friday - office usually closed, but sometimes we do open 1-2 fridays per month.
We’re looking forward to finding the right team member to grow with our practice!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience:
- Dental office: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $15 - $19