Dental Office Receptionist

Practice Location: Bright Choice Dental - 1605 N Cedar Crest Blvd, Allentown, PA 18104

This position it offered part-time: Monday, Tuesday, Thursday 8:45am - 5pm.

We are also open to offering full-time between our two practices in Allentown and Bethlehem.

You will be the welcoming face and voice of our dental practice. Your role will be crucial in ensuring that our patients feel comfortable, supported, and well-cared for from the moment they enter our office.

Key Responsibilities:

• Greet patients warmly as they arrive, ensuring they feel valued and respected.
• Manage patient appointments, efficiently scheduling and confirming bookings to optimize the dentist's schedule.
• Handle patient inquiries in person, over the phone, and via email, providing clear and accurate information regarding services, appointments, and billing.
• Maintain patient records with confidentiality and accuracy, ensuring all information is up-to-date and compliant with regulations.
• Process payments, insurance claims, and paperwork promptly and accurately, demonstrating proficiency with relevant software and systems.
• Assist with administrative tasks as needed, including filing, data entry, and inventory management.
• Collaborate with the dental team to ensure a seamless patient experience, communicating effectively to address any patient concerns or special requirements.

Join our team as a Dental Front Desk Receptionist and be part of a dynamic and supportive environment where your contributions make a real difference in the lives of our patients.