Hospitality Support

Role Overview
At Siren Song Wines we are in the business of delighting our guests. We achieve this through
excellence in our products, our service, our guest interactions, and the overall experience we
create for our guests

Hospitality Support team members are essential to that mission. This role supports the pace,
cleanliness, and flow of service throughout the winery and is an entry point to our hospitality team.

While this is not a serving role, it directly impacts the guest experience and team
effectiveness. Hospitality Support is ideal for individuals who take pride in their work, move with
urgency, and understand that great service is built on strong fundamentals.

Responsibilities & Duties General
Greet and welcome guests in a friendly, kind, and polite manner
Assist with guest flow, seating support, and overall comfort
Manicure, bus, clean, and reset tables efficiently to support service pace
Maintain the highest standards of cleanliness and hygiene in all front- and back-of-house
areas
Wash, polish, and organize stemware, plates, and service items
Assist with dishwashing and kitchen support as needed
Restock wine, food, and service supplies
Assist with event setup, support, and breakdown
Follow all health, safety, and operational procedures
Attend required staff meetings

Expectations for Success
Strong work ethic and willingness to jump in where needed
Sense of urgency and awareness during service
Professional, respectful demeanor with guests and teammates
Openness to learning and growth

Requirements
Ability to stand and move for extended periods
Ability to lift and carry up to 40 pounds
Ability to work efficiently in a fast-paced environment
Must obtain and maintain a valid Food Handlers Permit

Compensation
$10 Tip Pool