datacenter breakfix technician

Physical layer: fiber optic connections, contamination, cleaning

· Understand ESD best practices

· Comfortable with text based CLI

· Familiar with IP based networking

· A /Network level of knowledge required

· Good understanding of OSI layer and network principles

· 2 years of DC experience required

· 4 years of IT related experience required

· Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)

· Understanding BGP routing protocols, spanning tree, VRRP, LACP

· Good organization, multitasking and communication skills

· Microsoft Office Tools: Word, Outlook, Excel

· Understanding of network procedures, environmental and safety management in a DC environment

Responsibilities:

· Physical hardware swaps: (Fabric and Backbone)

o Optical transceiver swaps / Circuit diagnosis

o Line card swap

o TOR Replacement

o Work with vendors for RMA's

o Must be able to lift 50lbs

· Asset Management

· Tools and Ticket management

· Build relationships with partner teams within the DC

· Ability to review hardware logs, isolate and identify root cause

· Remote link troubleshooting

· Ability to mentor and guide L1 resource