What are the responsibilities and job description for the Audio Visual Technician position at Sira Consulting, an Inc 5000 company?
Job Description: AV Specialist with UC Experience.
Location: Santa Clara, USA
Experienced AV/UC Support Engineer with expertise in Audio-Visual systems and beginner-level Unified Communications skills. Skilled in deploying Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints, configuring MTR devices in Cisco Control Hub and Teams Admin Center, and supporting multi-platform meetings including Zoom, Google Meet, and Microsoft Teams. Adept at troubleshooting AV setups, ensuring seamless conferencing experiences, and delivering IT AV support for large-scale events.
- Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints.
- Knowledge of deploying Microsoft Teams Rooms systems.
- Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center.
- Familiarity with starting Zoom, Google Meet, and Teams meetings from MTR systems.
Key Skills
- Conference Room AV Support and Troubleshooting
- Microsoft Teams Rooms (MTR) Deployment
- Cisco Video Endpoints Integration
- Teams Admin Center & Cisco Control Hub Management
- Zoom, Google Meet, and Teams Meeting Support
- AV Equipment Installation and Maintenance
- Beginner-level UC Experience
- Event Production and Dry Runs
Organization
- Planning, executing, tracking multiple meetings.
- Ability to keep up to date on virtual event technology.
- Liaison between facilities, Booking team.
- Coordinating (Webcast production)
- Scheduling, booking, planning event, conducting dry-runs, pre-production and post-production.
- Attend meetings with stakeholders to identify issues and make recommendations.
Technical skills
- Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc.
- Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Centre, vMix, Pearl 2, IBM (Upstream), WebEx Events, OBS, and video editing programs like Adobe Premiere Pro
- Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.
- Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.
- Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences.
- Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities.
- Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
- Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
- Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
- Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.