What are the responsibilities and job description for the MEDICAL CUSTOMER SERVICE REPRESENTATIVE position at Siouxland Community Health Center?
Siouxland Community Health Center Has An Opening For:
MEDICAL CUSTOMER SERVICE REP
1-Full-time (Approximately 40 hours per week)
Must be willing to work at all facilities. as needed by management
Successful candidate must have solid experience & advanced knowledge of:
SCHC participates in E-Verify.
Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation.
Education
Required
Preferred
Preferred
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
MEDICAL CUSTOMER SERVICE REP
1-Full-time (Approximately 40 hours per week)
Must be willing to work at all facilities. as needed by management
Successful candidate must have solid experience & advanced knowledge of:
- Strong communication skills
- Previous successful work experience providing exceptional customer service
- Experience in a medical clinic setting strongly preferred
- Strong and proficient data entry skills
- Health insurance knowledge or background a definite plus
- Bi-lingual Spanish strongly preferred
- Ability to multi-task and work quickly and efficiently in a stressful environment
- Enthusiastically and consistently exhibit exceptional internal and external customer service skills
- Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes
- Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed.
- Meet or exceed collection standards of obtaining patient co-payment
- Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity
SCHC participates in E-Verify.
Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation.
Education
Required
- High School or better
Preferred
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.