Patient Access Representative PRN/Occasional

Provide great customer service with a friendly, helpful disposition for all people entering Cherokee Regional Medical Center. Efficiently and accurately collect demographic and financial information from all patients following appropriate regulatory guidelines. Obtain the appropriate signatures from registered patients and provide them with the required information regarding their rights and responsibilities, financial assistance and other regulated information.

• Provide a friendly, welcoming and helpful atmosphere
• Interviews patients to obtain reason for visit, demographic information and insurance information
• Reviews daily outpatient schedule for any additional paperwork needed from specific patients
• Prepares patient estimates and reviews those with patients at time of registration
• Collects payments from patients, i.e. estimate payments or co-pay amounts
• Completes tasks within work ques daily

• Required: High school diploma or GED.

• None Required

• Customer service experience within an office setting.
• Preferred: Experience in a medical setting

• Knowledge of office procedures and of spelling, grammar and punctuation
• Skill in typing and data entry with minimal errors
• Ability to to communicate effectively in both oral and written form

• Ability to read and understand information and ideas presented in writing
• Ability to operate a personal computer with a general understanding of application software and an understanding of the Internet
• Ability to learn organization-specific software
• Ability to apply general rules to specific problems to produce answers that make sense