Greeter (part-time)

POSITION SUMMARY:

The Hospital Ambassador/Greeter is the first point of contact for patients, visitors, and guests entering the facility. This role is responsible for creating a welcoming, safe, and helpful environment by assisting patients in and out of vehicles and wheelchairs, providing directions, escorting individuals to clinics and hospital departments, and offering information during construction or facility changes. The Ambassador ensures a positive first impression while supporting the hospital’s mission of exceptional patient-centered care.

ESSENTIAL FUNCTIONS:

• Greet patients, visitors, and staff warmly upon arrival and departure. Look up patient appointments if necessary.

• Help patients move through the registration process in an orderly manner. 

• Assist patients with mobility needs, including:

• • Helping in and out of vehicles.

  • Transferring in and out of wheelchairs safely.

  • Pushing wheelchairs to designated locations.

• Provide clear directions and escort patients/visitors to clinics, diagnostic areas, or hospital departments.

• Answer questions regarding hospital services, locations, and parking.

• Offer wayfinding assistance during construction projects and temporary changes in routes.

• Monitor entrances for safety and provide appropriate assistance during inclement weather.

• Communicate promptly with hospital staff for special assistance needs (e.g., interpreter services, security, medical emergencies).

• Maintain wheelchair inventory at main entrances and ensure they are clean and in working condition.

• Support infection prevention by following hand hygiene and sanitization procedures.

• Demonstrate courtesy, compassion, and confidentiality in all interactions.

Schedule: Part-Time Days