What are the responsibilities and job description for the Inside Sales Associate position at Sino Biological?
Sino Biological is committed to providing high-quality recombinant protein and antibody reagents and to being a one-stop technical services shop for life science researchers around the world. All of our products are independently developed and produced. In addition, we offer pharmaceutical companies and biotechnology firms pre-clinical production technology services for hundreds of monoclonal antibody drug candidates.
Sino Biological, Inc. is headquartered in Beijing, China with subsidiaries in the United States and Europe and branches in Shanghai. There are multiple positions available in Boston, California, Texas, Washington, Paris, London and Beijing.
Send your CV to Send your CV to careers@sinobiologicalus.com
Company Introduction:
Sino Biological is an internationally recognized reagent supplier and contract research organization, listed on ChiNext of the Shenzhen Stock Exchange (301047 Sino Biological Inc.). We specialize in the development of high-quality antibodies, antigens, and proteins using our proprietary mammalian cell-based recombinant expression system. With manufacturing facilities in Beijing, China, and a growing presence globally, our US headquarters is located in the greater Philadelphia area, with a bioprocessing facility in Houston, Texas. Our expansion into bioprocessing is part of our commitment to driving innovation in the biotech field.
Sino Biological is an internationally recognized reagent supplier and contract research organization, listed on ChiNext of the Shenzhen Stock Exchange (301047 Sino Biological Inc.). We specialize in the development of high-quality antibodies, antigens, and proteins using our proprietary mammalian cell-based recombinant expression system. With manufacturing facilities in Beijing, China, and a growing presence globally, our US headquarters is located in the greater Philadelphia area, with a bioprocessing facility in Houston, Texas. Our expansion into bioprocessing is part of our commitment to driving innovation in the biotech field.
The newly established Center for Bioprocessing (C4B) is strategically located within the renowned Texas Medical Center in Houston, Texas, at Levit Green. Equipped with state-of-the-art facilities and staffed by a dedicated team of experts, C4B is poised to drive innovation in bioprocessing.
We are looking for a motivated Inside Sales Associate to join our dynamic and growing team in Houston, Texas. This is an entry-level, full-time on-site position, offering the opportunity to build a career in sales and account management within the biotech industry. You will work closely with a supportive team, leveraging collaboration and communication to achieve sales targets and deliver exceptional client service.
Job Title: Inside Sales Associate
Location: Houston, TX
Job Type: Full-time (Onsite Monday-Thursday, WFH Friday)
Location: Houston, TX
Job Type: Full-time (Onsite Monday-Thursday, WFH Friday)
Responsibilities:
Territory Support:
Handle quote inquiries for assigned territories, ensuring timely and accurate responses to client needs.
Present reagents and contract research services effectively.
Maintain high customer satisfaction through clear communication and timely follow-ups.
Attend vendor shows when needed, providing on-site support and engaging with potential clients. Occasional travel required.
Prospecting & Scheduling Meetings and Interdepartmental Collaboration:
Proactively identify new prospects and schedule meetings for Field Application Scientists (FAS) and Territory Account Managers (TAM).
Work closely with sales, marketing, and technical teams to align strategies and ensure seamless client engagement.
Provide feedback from clients to internal departments, helping refine product offerings, sales tactics, and customer support.
Collaborate with supply chain and operations teams to ensure smooth order fulfillment and client satisfaction.
Maintain Current Client Relationships:
Act as a key point of contact for existing clients, ensuring continued satisfaction and support.
Follow up with customers post-sale to provide additional resources, answer questions, and ensure product performance aligns with expectations.
Identify upsell and cross-sell opportunities by staying informed about client research and evolving needs.
Address and troubleshoot client concerns in collaboration with the customer support and technical teams.
Sales Data Analysis:
Conduct analysis on sales data to identify trends, opportunities, and areas for improvement.
Additional Responsibilities:
Perform additional tasks as required to support team objectives, including assisting with cross-functional projects and ad hoc assignments.
Territory Support:
Maintain high customer satisfaction through clear communication and timely follow-ups.
Attend vendor shows when needed, providing on-site support and engaging with potential clients. Occasional travel required.
Prospecting & Scheduling Meetings and Interdepartmental Collaboration:
Work closely with sales, marketing, and technical teams to align strategies and ensure seamless client engagement.
Provide feedback from clients to internal departments, helping refine product offerings, sales tactics, and customer support.
Collaborate with supply chain and operations teams to ensure smooth order fulfillment and client satisfaction.
Maintain Current Client Relationships:
Follow up with customers post-sale to provide additional resources, answer questions, and ensure product performance aligns with expectations.
Identify upsell and cross-sell opportunities by staying informed about client research and evolving needs.
Address and troubleshoot client concerns in collaboration with the customer support and technical teams.
Sales Data Analysis:
Additional Responsibilities:
Requirements:
Willingness to learn and a passion for life sciences, coupled with exceptional interpersonal, negotiation, and communication skills for effective engagement with researchers.
Preferably previous
Self-motivated, goal-oriented, and able to work independently.
Must be able to lift and move
Must be based in or within
Preferably previous
Self-motivated, goal-oriented, and able to work independently.
Must be able to lift and move
Must be based in or within
Why Join Us?
At Sino Biological, we recognize that our people are our greatest asset. That’s why we offer:
Competitive compensation packages, including a base salary and a bonus structure plan.
A
At Sino Biological, we recognize that our people are our greatest asset. That’s why we offer:
Competitive compensation packages, including a base salary and a bonus structure plan.
A
Note:
Only shortlisted candidates will be contacted for interviews.
Should your application be chosen, a Business Admin member from Sino Biological will reach out to you for a prompt phone interview using the contact number provided in your resume.
Only shortlisted candidates will be contacted for interviews.
Should your application be chosen, a Business Admin member from Sino Biological will reach out to you for a prompt phone interview using the contact number provided in your resume.
Sino Biological Inc. is an equal-opportunity employer. We encourage applications from individuals of all backgrounds and experiences. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job type: Full-time
Salary range: Based on qualifications
Bonus: Based on sales target
Salary range: Based on qualifications
Bonus: Based on sales target
Why Join Us?
At Sino Biological, we recognize that our people are our greatest asset. That’s why we offer:
Competitive compensation packages, including a base salary and a bonus structure plan.
Professional development and career advancement opportunities, including an intensive training and rotation program.
A supportive and inclusive work environment where diversity is celebrated.
At Sino Biological, we recognize that our people are our greatest asset. That’s why we offer:
Sino Biological is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Us in Advancing Scientific Innovation!
Be a part of Sino Biological and contribute to groundbreaking scientific advancements worldwide. Apply today to join our dynamic team!
Join Us in Advancing Scientific Innovation!
Be a part of Sino Biological and contribute to groundbreaking scientific advancements worldwide. Apply today to join our dynamic team!
Contact Us:
careers@sinobiological.com.
careers@sinobiological.com.
Sino Biological provides an Equal Employment Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (sexual orientation, gender identity), age, national origin, disability, or genetic information.
