Lead Receptionist

Singleton Schreiber, LLP is seeking an engaging, problem-solving client service professional to serve in a full-time role of receptionist at our San Diego office. As the point of first impression for clients, the receptionist must demonstrate excellent interpersonal communication skills and dedication to delivering superior client service. As a law firm with multiple practice areas, thousands of clients, we are seeking an organized, detail-oriented person who can maintain a professional and cheerful demeanor in a fast-paced environment.

SALARY: $25.00-$28.00 per hour

Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualifications for the role.

Job Duties

• Manage front desk operations full time.
• Collaborative management of multiple conference room calendars, client facing email inboxes, and private office bookings for hybrid staff.
• Maintain a clean and organized office space.
• Representing the firm with professionalism and enthusiasm.
• Handle a high-volume of calls on multiple phone lines with sensitivity and poise.
• Quickly identify and correctly route calls to appropriate persons and teams.
• Perform data-entry, administrative, and other special tasks from the reception desk.
• Serve as an internal point of contact for in-office staff, assisting them with professionalism.
• Maintain and stock kitchen, conference rooms, and copy rooms.
• Receive deliveries, sort, and distribute incoming mail.
  
  

Qualifications And Requirements

• Ability to work in our San Diego office full-time.
• Multi-line telephone proficiency.
• 3 years of experience as a receptionist in a professional environment.
• 2 years of experience in client or customer service experience role.
• 1 year experience working in a law firm setting.
• Case management program experience preferred.
• Excellent verbal and written communication skills.
• Computer literacy consistent with contemporary business standards (Microsoft Outlook, Excel, Word, Teams).
• Proficiency in operating office equipment.
• Physical requirements of the position include the ability to bend, reach, lift packages up to 25 lbs. and prolonged periods of sitting.
  
  

Benefits

At Singleton Schreiber, we value the hard work and dedication of our team, and we’re proud to offer a benefits package that reflects that commitment. Our goal is to support your well-being, growth, and work-life balance through a wide range of meaningful perks:

• 100% employer-paid health, dental, and vision insurance for employees and dependents
• $50,000 in life insurance provided at no cost
• 401(k) plan with 6% dollar-for-dollar employer match after probationary period
• Generous paid parental leave for birth, adoption, or fostering
• Dependent care reimbursement up to $3,500/month
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Monthly commuter reimbursement up to $100 for public transportation
• Home office reimbursement: $150 for a desk, $150 for a chair (one-time)
• $25 work-from-home allowance each pay period for hybrid and remote staff
• Up to $5,250/year in tuition reimbursement for professional development
• State bar and approved professional association dues covered
• $30 Grubhub lunch credit every first Friday of the month
• Community engagement support: matching donations to 501(c)(3) nonprofits and encouragement of volunteer time
  
  

NONDISCRIMINATION STATEMENT: Singleton Schreiber, LLP is an equal opportunity employer. Selection of candidates will be based solely on merit without regard to race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.