Senior Life Enrichment Manager

Brief Description

Job Title: Senior Life Enrichment Manager

Position Summary: The Senior Life Enrichment Manager (SLEM) is responsible for developing, overseeing and

implementing the community's activities and events, fitness program (where applicable), and volunteer program.

The Senior Life Enrichment Manager supports the Director of Life Enrichment with training and special projects.

This position assesses resident interests in an effort to consistently plan and manage quality events and activities

throughout the week. The Senior Life Enrichment Manager exercises patience, flexibility, kindness and strong

communication as they encourage and support residents through activities. This position reports to the Executive

Director as their primary supervisor and the Director of Life Enrichment while leading their Life Enrichment Team.

The Senior Life Enrichment Manager is compassionately dedicated to delivering creative and meaningful

programming that provides purpose for our residents and exceeds our resident’s and their families’ expectations.

They value the opportunity to make an impact in resident’s social well-being and know that a smile and caring

demeanor can make all the difference.

Our Life Enrichment Department offers engaging activities and programs that encourage our residents to explore

their interests and expand their horizons. Residents participate at their own pace and shine through dynamic activity

involvement. They keep activities fresh and innovative, understanding that our communities thrive from the

diversity and creativity of our residents. Our goal is to build programming that enhances our residents’ quality of

life and is enjoyable and beneficial to their well-being.

Main Job Tasks and Responsibilities:

• Fill-in as acting Life Enrichment Manger in Independent Living, Assisted Living and Memory Care when a
  
  

vacancy occurs.

• Provides onboarding and training, based upon the Waltonwood Life Enrichment Standards and
  
  

Waltonwood FAMILY Values, to Life Enrichment Managers and associates.

• Provide Life Enrichment leadership to communities by setting a positive example, being visible, involved,
  
  

accessible, and supporting Life Enrichment Associates with their professional growth and adherence to

Waltonwood policies, standards and special events.

• Travel to all Waltonwood communities in Michigan, North Carolina and Virginia communities, as assigned
• Provide feedback to Life Enrichment Director after community visits
• Oversee and facilitate all activities and events both in and out of the community designed to promote
  
  

resident’s creativity, physical and mental well-being, socialization and overall engagement.

• Establish relationships with residents in order to provide stimulating activities that meet varying resident’s
  
  

interests. Encourage resident socialization and involvement in events. Provide one-on-one activities and

engagement as appropriate.

• Create and post monthly calendar of activities for residents and families.
• Oversee the hiring, training, coaching, supervision, scheduling and evaluating of the Life Enrichment
  
  

Assistants, Fitness Coordinators (where applicable) and Bus Drivers.

• Work closely with Resident Care department to assess resident’s needs, communicate any changes or
  
  

observations and encourage resident and associate participation.

• Review resident information prior to move-in to determine and promote involvement in activities.
• Recruit entertainers and schedule special community events.
• Active involvement, coordination, and interaction with the resident counsel.
• Ensure community Drivers adhere to the utmost safety and customer service standards while transporting
  
  

residents, and serve as a backup for the Driver when needed.

• Utilize creativity and problem-solving skills to enhance activities and resident participation.
• Oversee volunteer program, closely monitoring any volunteers who participate in activities.
• Maintain an up-to-date inventory checklist of activities supplies and ensure supplies as being ordered when
  
  

needed. Oversee monthly budget balance to monitor department expenses.

• Assist with all other duties as assigned by the Executive Director.
  
  

At Waltonwood, we are all a part of a team who are here to serve the residents living in our communities. Our

residents count on us every hour of every day. As such, we expect all associates and Department Heads alike to

be willing to lend a helping hand to co-workers, direct reports, and supervisors, whether it is in their specific

department or another unrelated to their day-to-day responsibilities. Department Heads need to keep the best

interests of the residents and other associates in mind, and be an active participant in accomplishing team,

community, and company goals. This is all a part of leadership. Our Department Heads are leaders in our

communities and organization as a whole. We expect our leaders to lead by example, demonstrate integrity and

character, lead innovation and change, while inspiring and developing associates throughout the organization.

Competencies:

• Customer Focused – Dedicated to meeting and exceeding the needs of the customer by establishing and
  
  

maintaining effective relationships as well as gaining trust and respect of customers.

• Detail Oriented – Pays attention to the smallest details in a situation, and truly cares about them.
  
  

Understands the importance of all aspects of a given task, no matter how trivial they may seem. Values the

importance of gathering all relevant information before making a decision.

• Empathetic and Compassionate – Genuinely cares about people, and is concerned with their well-being.
  
  

Sympathetic to the plight of those less-fortunate. Has the ability to understand and feel what others are

thinking/feeling.

• Passion for Seniors – Feels strongly about working with the senior population. Has a drive to go above and
  
  

beyond for seniors. Typically, this comes from a personal experience or prior work experience in a senior

citizen setting.

Job Requirements:

• Bachelor’s degree, Certified Dementia Practitioner & Virtual Dementia Tour Trainer certifications or
  
  

coursework in recreational therapy is strongly preferred.

• Minimum of 2 years of previous Life Enrichment Manager experience overseeing Life Enrichment
  
  

programs, in multiple neighborhoods, a senior living environment.

• Previous experience working with the elderly population. Previous experience working in memory care
  
  

strongly preferred.

• Proficiency with Microsoft Office and other computer applications.
• Ability to read, write and communicate effectively in English.
• Ability to work independently with a high degree of integrity, honesty and good judgment.
• Excellent time management skills and ability to multi-task and prioritize work.
• Strong organizational and planning skills in a fast-paced environment.
• Ability to motivate individuals to participate in events/activities.
• Valid driver’s license. CDL or Chauffeurs license required in MI depending on the size of vehicle.
• Able to work weekends and holidays as needed, sharing the Manager on Duty responsibilities
• Additional requirements based on state licensure for Assisted Living and Memory Care communities may
  
  

exist.

Physical Requirements:

• Constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi
  
  

manual dexterity and fine motor skills.

• Ability to follow written and oral instructions and procedures.
• Ability to reach, bend, twist, squat, kneel, push and pull.
• Ability to lift/carry up to 30 pounds.
• Ability to perform repetitive movements including simple grasping, pushing, pulling and fine manipulation.
• Occasionally sitting, with frequent standing and walking.
  
  

My signature below indicates agreement and understanding of my job duties, as well as agreement to complete

other duties asked or assigned by my leadership.