Private Client Host

Private Client Host/Brand Ambassador

Sinegal Estate Winery | St. Helena, California

Position Overview

Sinegal Estate Winery is seeking a polished, hospitality-driven Private Client Host/Brand Ambassador professional to join our estate hospitality team. This role is responsible for delivering exceptional private tasting experiences while driving direct-to-consumer sales, cultivating long-term client relationships, and representing the estate with warmth, professionalism, and attention to detail.

This is an ideal opportunity for an individual who thrives in a luxury hospitality environment, enjoys relationship-based sales, and has a passion for fine wine, elevated service, and personalized guest experiences.

About Sinegal Estate Winery

Located on one of Napa Valley’s historic vineyard properties dating back to 1879, Sinegal Estate Winery produces limited-production wines rooted in meticulous vineyard farming, small-lot winemaking, and a deep respect for heritage and innovation. Every guest experience is designed to reflect the estate’s philosophy: exceptional quality, authentic connection, and understated luxury.

Essential Responsibilities

Guest Experience & Hospitality

• Welcome guests and create an exceptional first impression throughout each visit

• Lead private tastings and estate tours tailored to guest interests and experience level

• Share the story of the estate, wines, vineyards, and winemaking philosophy in an engaging and authentic way

• Deliver elevated hospitality with a highly personalized, service-first approach

• Recognize returning members and VIP guests to deepen client connection and loyalty

Sales & Private Client Development

• Drive wine sales and club acquisition through consultative, relationship-based conversation

• Introduce membership opportunities, limited-production wines, and future engagement opportunities

• Support post-visit client follow-up and account relationship development

• Assist in achieving tasting room sales goals, club conversion goals, and client retention initiatives

Tasting Room Operations

• Execute opening and closing duties with consistency and attention to detail

• Prepare and reset tasting spaces, glassware, and service materials to estate standards

• Process transactions accurately using POS and CRM systems

• Maintain cleanliness, presentation, and organization of guest-facing areas

• Assist with wine stocking, packaging, and order fulfillment as needed

Team Collaboration

• Partner closely with hospitality leadership and colleagues to ensure seamless guest experiences

• Participate in staff training, tastings, and product education

• Support estate events, hosted experiences, and special projects when needed

Qualifications

• 6 years of hospitality, luxury service, winery sales, or client-facing experience preferred

• Prior tasting room or direct-to-consumer wine sales experience preferred

• Strong verbal communication and interpersonal skills

• Natural ability to build rapport and guide sales through authentic conversation

• High level of professionalism and attention to detail

• Comfortable working in a fast-paced, high-touch hospitality environment

• Experience with CRM, POS, or reservation platforms (Commerce7 and Tock preferred)

• Must be available weekends, holidays and some evenings | Schedule is Thursday-Monday

• Must be 21 years of age or older

Physical Requirements

• Ability to stand and walk for extended periods

• Ability to work indoors and outdoors in varying weather conditions

• Ability to lift and carry up to 45 pounds regularly

• Ability to move throughout multiple estate locations

Compensation

• Competitive hourly rate of pay at $35/hour sales commissions/incentives

• Immersion in a highly respected estate brand focused on excellence, authenticity, and long-term client relationships

Ideal Candidate

The ideal candidate is polished, warm, sales-capable, highly organized, and naturally aligned with luxury hospitality standards; someone who understands that the strongest sales are built through trust, listening, and memorable service.