Sales Dev Representative III

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

DESCRIPTION

At Sinch, SDRs are not just appointment setters - they are future leaders. We encourage top performers to grow into roles that match their strengths, whether that's closing deals, driving customer outcomes, shaping go-to-market strategies, or mastering technical sales solutions. We value team members who demonstrate our core values: Dream Big. Keep it Simple. Make it Happen. Win Together.

We are seeking a motivated Sales Development Representative III to manage a portfolio of qualified leads and drive opportunities through the sales funnel. This role requires a solid understanding of sales strategies, effective prospect engagement, and close collaboration with senior sales team members to win new business.

This position is based in our Atlanta office, with standard working hours of 8:30 AM - 5:30 PM. We ask team members to be in-office full-time when they join so they can fully immerse themselves in the team, the role, and our culture. Once you've successfully ramped and are thriving in the role, you may be eligible for a hybrid schedule based on performance.

Key Responsibilities

• Drive sales pipeline by following up on inbound leads and conducting outbound prospecting to generate qualified opportunities
• Guide prospects with relevant information and facilitate handoffs to the sales team
• Research accounts, build target lists, and tailor messaging to resonate
• Schedule meetings and support smooth transitions to Account Executives
• Collaborate with Marketing and Sales on outreach strategies and campaigns
• Maintain accurate CRM records
• Meet or exceed activity and pipeline goals

Core Competencies

• Opportunity & Pipeline Management: Prioritize and track opportunities to maximize outcomes
• Market & Vertical Intelligence: Understand key accounts, competitors, and trends to inform outreach
• Prospecting Efficiency & Effectiveness: Identify, engage, and convert high-potential prospects using tools and creative messaging
• Qualifying Client Discovery: Assess prospect fit and readiness for the sales process
• Stakeholder Alignment: Collaborate across teams to ensure coordinated execution
• Product Knowledge: Position Sinch solutions effectively to meet prospect needs and demonstrate differentiation

REQUIREMENTS

• 2-4 years of experience in Sales Development, Business Development, outbound prospecting, or lead generation in B2B or B2C environments
• Proven success executing high-volume outbound outreach across phone, email, and LinkedIn
• Hands-on experience with CRM platforms (e.g., Salesforce) and managing prospecting workflows with strong data hygiene
• Strong consultative selling skills, including tailoring messaging to customer needs and handling objections
• Proven track record of meeting or exceeding activity, meeting, and pipeline generation goals
• Strong written and verbal communication skills, with the ability to manage priorities in a fast-paced environment
• Located within a commutable distance to Atlanta, GA

Top applicants will also have;

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Experience in CPaaS, SaaS, Martech, or technology industries
• Familiarity with sales engagement and data tools (e.g., Outreach, Salesloft, ZoomInfo, 6sense)
• Exposure to account-based prospecting and pod-based AE/SDR alignment
• Experience supporting enterprise or mid-market sales teams

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting base salary for this position is $55,000 - $60,000. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications. In addition to base salary, this position is eligible to participate in the Company's commission plan, with a target commission opportunity equal to 43% of annualized base salary, subject to the terms of the applicable commission plan.

This role will be accepting applications until July 15, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation process.