What are the responsibilities and job description for the Implementation Consultant position at Simple Higher Ed?
Who You Will Be...
As an Implementation Consultant, you will be responsible for the success of our clients and their projects, leading them through a detailed implementation process and delivering exceptional customer support. As the face of our company to new customers, you will be a significant contributor to our industry leading customer satisfaction, and will engage customers in an open, helpful dialog, that helps them solve critical business challenges.
Eventually knowledgeable in all aspects of our software, you will lead discovery calls with clients, establish project scope, manage all aspects of the implementation process, and most importantly, get major kudos from those customers you helped when the project is complete and done right!
As a critical member of the team, and a front-line employee, you will also be providing valuable feedback to management and work strategically to improve the implementation process.
What's In It For You...
In a rapidly growing SaaS software company you will get the opportunity to wear many different hats and gain experience across multiple disciplines. You will also receive a competitive compensation package that includes benefits such as company sponsored health care and 401K with matching. There are also several clear paths for advancement depending upon what part of this role interests you the most.
About Us
Based in Tampa Florida, Simple Syllabus is the fastest growing provider of syllabus management technology in North America and is used by institutions of higher learning ranging from large, AAU Universities to small, private colleges with less than 1,000 students and everything in between. Simple Syllabus is a centralized, template-driven platform that enables instructors to quickly personalize and publish interactive class syllabi for mobile, web, and print formats. The application’s unique approach pulls together established institutional data such as policies, learning objectives, and course section content so faculty and staff don’t have to—saving time and ensuring easy compliance and reporting for accreditation
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Parental leave
Work Location: In person
Salary : $50,000 - $60,000